Training Coordinator

Community Options, Inc.•Havertown, PA
•$45,000

About The Position

Community Options, Inc., a national nonprofit agency providing services to individuals with disabilities in 11 states, is hiring a Training Coordinator to support its operations in Havertown, Pennsylvania. The role develops and maintains a comprehensive training program to teach staff how to support individuals with intellectual and developmental disabilities. The coordinator oversees trainers and training records, coordinates training logistics and sessions, maintains required trainer certifications, and supports recruiting, orientation, and onboarding activities. The position may also manage training staff and conduct in-house training.

Requirements

  • Bachelor’s degree in a relevant field, or a high school diploma/GED plus three years of training experience.
  • Certified Trainer in Crisis Intervention.
  • Medication Administration Trainer.
  • CPR/First Aid Certified Instructor.
  • Valid driver’s license with a satisfactory driving record.
  • Excellent verbal and written communication skills.
  • Excellent time management skills.

Responsibilities

  • Maintain and update the training tracking spreadsheet and recordkeeping system.
  • Maintain a current list of certified trainers, notify them when certifications are due for renewal, and secure renewal documentation for trainer records.
  • Coordinate training logistics, including assigning trainers, managing materials, tracking attendance sheets, and scheduling training rooms.
  • Maintain and continuously audit training documentation to ensure compliance with state and company requirements.
  • Conduct in-house training as needed.
  • Represent Community Options at community information and education events, including job fairs.
  • Support the Recruiting Coordinator with orientation and new-hire processes, including background checks and interviews.
  • Act in the Recruiting Coordinator's absence to support new-hire onboarding and orientation.
  • Manage one or more training staff as needed, including managing performance and completing evaluations for direct reports.
  • Communicate training non-compliance to supervisors and employees and work to resolve issues.
  • Maintain trainer certifications in Medication Administration, Crisis Intervention, and CPR/First Aid.
  • Consult with the direct supervisor about work situations where employees need to understand changes in policies, procedures, regulations, or technologies, and update training to address ongoing needs.
  • Schedule and conduct training sessions on topics such as new-employee orientation, on-the-job training, consumer service, safety practices, promotional development, and leadership development.
  • Track training information and notify staff when training or other documents required by state regulations are due.
  • Follow through to obtain documentation for staff records.
  • Oversee all trainers.
  • Cooperate with the licensee and department staff during inspections, inquiries, or investigations.
  • Perform other duties as assigned.

Benefits

  • Competitive medical, dental, and vision insurance benefits.
  • Paid holidays, including a birthday holiday.
  • Generous paid time off.
  • Employee incentive and discount programs.
  • 403(b) retirement plan.
  • Career growth opportunities.
  • University partnerships that include tuition reduction.
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