Training Coordinator

Encore Electric Career Site•Lakewood, CO

About The Position

The Training Program Coordinator coordinates and administers training and licensing programs that support employee development, compliance, and operational excellence. The role manages training schedules, systems, records, communications, and program logistics while maintaining accuracy, organization, and responsive customer service. The coordinator works independently across multiple priorities, identifies potential issues and process improvements, and communicates with employees, leaders, instructors, vendors, regulatory agencies, and external partners. The position supports the planning, delivery, tracking, and continuous improvement of training and licensing programs. Duties include coordinating schedules, registrations, classroom logistics, onboarding activities, and training events; maintaining training, certification, and licensing records and systems; generating reports and monitoring completion and compliance; supporting stakeholders and training technology; and coordinating employee licensing, renewals, documentation, and related compliance matters.

Requirements

  • High school diploma or equivalent required.
  • Strong organization and attention to detail.
  • Ability to manage multiple priorities and deadlines.
  • Critical thinking, sound decision-making, problem-solving, and issue-resolution skills.
  • Ability to work independently with minimal supervision and manage administrative workflows.
  • Experience or knowledge in training administration and program coordination, learning technologies and business systems, and record management practices.
  • Data management, reporting, and record-accuracy skills.
  • Professional written and verbal communication skills and ability to communicate with employees at all organizational levels.
  • Ability to build productive relationships with employees, leaders, and external partners.
  • Customer service, stakeholder support, and process-improvement skills.
  • Ability to maintain accuracy, analyze information, identify concerns, recommend solutions, anticipate issues, take proactive action, and adapt to new technologies, systems, and priorities.

Nice To Haves

  • Associate's or bachelor's degree in Human Resources, Business Administration, Education, Training and Development, Organizational Development, or a related field preferred.
  • Knowledge of the construction industry and workforce development principles.

Responsibilities

  • Coordinate training schedules, calendars, registrations, classroom logistics, and related communications.
  • Support new-hire orientation and onboarding activities.
  • Prepare training materials and learning resources, and prepare classroom environments.
  • Coordinate training events and ensure instructors and participants have the resources needed.
  • Anticipate and resolve scheduling, resource, and logistical challenges.
  • Maintain accurate training, certification, and licensing records in company systems.
  • Administer training systems, databases, and reporting tools; generate reports and monitor completion, attendance, certification, and compliance data.
  • Audit records, resolve discrepancies, and maintain documentation, procedures, and program records.
  • Recommend and implement improvements to training administration processes.
  • Serve as a primary contact for training and licensing questions; communicate opportunities, requirements, deadlines, and updates.
  • Partner with Human Resources, Safety, Operations, and other departments on workforce development initiatives.
  • Support training technology, classroom equipment, and participant needs, providing responsive customer service and follow-through.
  • Coordinate tracking and maintenance of employee licenses, certifications, registrations, and continuing education requirements.
  • Work with state and local agencies to maintain licensing and program approvals.
  • Monitor renewal timelines and communicate requirements to employees and leaders.
  • Prepare and process licensing documentation and reimbursement requests.
  • Research and resolve licensing issues and compliance concerns.
  • Maintain positive working relationships and exercise sound judgment, professionalism, and discretion when handling employee information and company records.
  • Identify opportunities to improve processes, systems, and program effectiveness; perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans
  • Disability insurance
  • Life insurance
  • Employee-matched 401(k)
  • Paid time off (PTO)
  • Employee assistance program including counseling, legal, and financial advice
  • Employee referral program
  • Access to technical, safety, personal finance, and leadership training through Encore University
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