Training and Professional Development Lead, Educator Consultant III

King County•Chinook Building 401 5th Avenue Seattle, WA

1d•Hybrid

About The Position

King County's Department of Community and Human Services is seeking a Training and Professional Development Lead to build and lead a coordinated, departmentwide employee learning and professional development program. The role develops standardized and role-based training, required education, onboarding, and supervisor and leadership development. It works with department leaders to identify learning needs, set priorities, coordinate resources, evaluate program effectiveness, and make learning resources accessible to employees. The position partners with the Equity, Inclusion, and Belonging team to develop education that supports equitable service delivery, accessibility, cultural responsiveness, and employee belonging. It also advises leaders and project teams on organizational change, plans and coordinates change-management activities, and helps employees understand and adopt new practices. The role leads projects and cross-functional teams but does not supervise employees. It reports directly to the Chief People Officer and coordinates departmentwide learning programs in partnership with divisions and subject matter experts. This is a hybrid position, with a mix of office and telecommuting work determined by business needs and subject to change. The primary onsite location is Chinook in Seattle, Washington. Employees must reside in Washington state within a reasonable distance of their King County worksite and maintain a home workspace with reliable internet. Typical hours are Monday through Friday, 8 a.m. to 5 p.m. The position is exempt from overtime and represented by PROTEC17 (C23).

Requirements

At least 10 years of experience planning and leading training or professional development programs.
At least 10 years of experience designing learning experiences, facilitating training, and evaluating results.
At least 10 years of experience developing supervisor and leadership learning opportunities.
At least 10 years of experience managing projects, setting priorities, and coordinating resources.
At least 5 years of experience supporting organizational change and helping employees adopt new practices.
At least 5 years of experience applying equity, accessibility, and inclusion principles to learning.
At least 5 years of experience using training data and feedback to improve programs.
At least 5 years of experience communicating clearly with people at all levels of an organization.
Equivalent combinations of education and experience demonstrating the required knowledge and skills will be considered.
Must reside in Washington state and within a reasonable distance of the King County worksite.
Must maintain a home workspace with an internet connection and be reliably available and responsive during scheduled work hours.

Nice To Haves

Experience building or leading training programs in government, human services, or another large organization.
Experience creating standardized training programs, role-based learning tracks, and employee onboarding.
Experience coordinating required employee training and tracking completion.
Experience developing leadership and supervisor training.
Experience developing and facilitating equity, inclusion, and belonging education.
Experience supporting organizational change and process improvement.
Experience using learning management systems and evaluating training effectiveness.
Experience partnering with senior leaders and coordinating projects across multiple teams.

Responsibilities

Build and lead a departmentwide training and professional development program aligned with employee growth and department priorities.
Develop standardized training and role-based learning tracks.
Coordinate required department training, including contract management, anti-fraud, compliance, safety, and other mandatory education.
Partner with the Contract Management Learning and Development Manager and subject matter experts to align specialized training with departmentwide standards and avoid duplication.
Establish centralized tracking of training requirements, completion, and deadlines, and provide supervisors with reports.
Develop a consistent onboarding program for new employees.
Design and coordinate supervisor and leadership development focused on communication, performance management, accountability, conflict resolution, and employee engagement.
Maintain a departmentwide training calendar and make learning resources accessible to employees.
Work with department leaders to identify learning needs, set priorities, and recommend use of training resources.
Evaluate training effectiveness, gather feedback, and improve programs.
Partner with the Equity, Inclusion, and Belonging team to plan, develop, and deliver learning that supports equitable service delivery and employee belonging.
Establish shared training priorities and responsibilities with the Equity, Inclusion, and Belonging team.
Develop and facilitate learning that helps employees recognize and address barriers experienced by communities served.
Incorporate equity, accessibility, cultural responsiveness, and inclusive practices into employee and leadership development.
Work with leaders and divisions to identify education needs and help employees apply equitable practices.
Assess how learning opportunities support department priorities and community needs.
Advise department leaders and project teams on helping employees understand and adapt to organizational changes.
Develop change-management plans addressing communication, employee engagement, training, and ongoing support.
Lead or coordinate change-management and learning activities for major department initiatives, including recommendations from the Level Up assessment.
Identify how changes affect employees and determine the tools, resources, and support teams need.
Facilitate workshops and discussions to help employees and leaders prepare for and implement changes.
Evaluate progress, gather feedback, and adjust approaches to embed new practices in everyday work.
Lead projects, guide cross-functional teams, coordinate training efforts, advise leadership, and oversee the coordination and quality of departmentwide learning programs.