Training and Events Coordinator

MACNY's Job Board•Syracuse, NY

11d•$25 - $29•Onsite

About The Position

The Manufacturers Association of Central New York (MACNY) is seeking a Training and Events Coordinator to support the delivery of high-quality training programs and member events. The role coordinates training logistics, communicates with internal and external facilitators, prepares materials, provides day-of support, and ensures event details are handled intentionally. The position is not remote and includes up to 10% travel within Central New York and the Mohawk Valley. It may require work outside regular office hours to meet business needs.

Requirements

1–2 years of experience in event coordination, training program support, or program administration.
Exceptional organizational skills and attention to detail.
Exceptional written and verbal communication skills.
Exceptional customer service skills.
Solid internal and external relationship-building skills.
Self-motivated with a strong sense of initiative.
Ability to manage multiple projects and competing deadlines.
Willingness to learn new skills.
Skilled in Microsoft Office Suite.
Proficient with online meeting tools, preferably Zoom.
Able to work outside regular office hours as business needs require.
Valid driver’s license and reliable transportation.
Must successfully pass a background check.

Nice To Haves

Associate or bachelor’s degree in business, hospitality, or a related field.
Experience with Salesforce or another CRM.
Experience with project management software.

Responsibilities

Manage logistics for member training programs, including scheduling, registration, communications, and day-of support.
Respond to member questions about training offerings, enrollment, and program details.
Act as a liaison between external trainers and MACNY’s training department.
Support trainers and facilitators by managing training materials, technology setup, room arrangements, and session logistics.
Set up virtual training, including platform configuration and recordings, and troubleshoot issues.
Track attendance, participation, and program metrics; maintain accurate records and reporting.
Collect participant feedback and share insights with the Director of Training to support program improvements.
Coordinate with the internal Marketing Team to promote training opportunities through email, website updates, and marketing materials.
Prepare training and event materials, name badges, and training communications.
Maintain training calendars, timelines, and project trackers.
Process training and event registrations through the organization-wide CRM system.
Support custom proposals for training and coaching programs as needed.
Manage training materials and supply inventory, coordinating orders with the internal team as needs arise.
Provide administrative support for trainings and events.
Perform other related duties as assigned.