Training and Events Coordinator

MACNY•Syracuse, NY

About The Position

The Manufacturers Association of Central New York (MACNY) seeks a Training and Events Coordinator to support the delivery of high-quality training programs and member events. The role coordinates training logistics, communicates with internal and external facilitators, prepares materials, provides day-of event support, and ensures details are executed effectively. The position also supports training promotion, registration, tracking, reporting, and administrative needs. The role is remote-position No.

Requirements

1–2 years of experience in event coordination, training program support, or program administration.
Exceptional organizational skills and attention to detail.
Exceptional written and verbal communication skills.
Exceptional customer service skills.
Strong internal and external relationship-building skills.
Self-motivation and a strong sense of initiative.
Ability to manage multiple projects and competing deadlines.
Willingness to learn new skills.
Skilled in Microsoft Office Suite.
Must be able to lift up to 15 pounds at times.
Ability to travel up to 10% within Central New York and Mohawk Valley.
Ability to work outside regular office hours to meet business needs.
Must have a valid driver’s license and reliable transportation.
Must successfully pass a background check.

Nice To Haves

Associate or bachelor’s degree in business, hospitality, or a related field.
Proficiency with online meeting tools, preferably Zoom.
Experience with Salesforce or another CRM.
Experience with project management software.

Responsibilities

Manage and coordinate logistics for member training programs, including scheduling, registration, communications, and day-of support.
Respond to members’ questions about training offerings, enrollment, and program details.
Serve as a liaison between external trainers and MACNY’s training department.
Support trainers and facilitators with training materials, technology setup, room arrangements, and session logistics.
Oversee virtual training setup, including platform configuration, recordings, and troubleshooting.
Track attendance, participation, and program metrics; maintain accurate records and reporting.
Collect participant feedback and share insights with the Director of Training to support program improvements.
Coordinate with the internal Marketing Team to promote training opportunities through email, website updates, and marketing materials.
Prepare training and event materials, name badges, and training communications.
Maintain training calendars, timelines, and project trackers.
Process training and event registrations through the organization-wide CRM system.
Support custom proposals for training and coaching programs as needed.
Manage inventory of training materials and supplies, coordinating orders with the internal team as needs arise.
Provide administrative support for trainings and events.
Perform other related duties as assigned.