Training and Event Program Manager, ANA Marketing Training & Development Center

Association of National Advertisers•New York, NY

2d•$65,000 - $75,000•Onsite

About The Position

Join the skilled ANA Marketing Training & Development Center (MTDC) team in delivering top-tier marketing training to leading organizations worldwide. MTDC is a business unit within the ANA that delivers marketing training to primarily ANA members, as well as non-members. MTDC training combines the experience of real-world marketers with proprietary industry insights to provide engaging learning that improves marketing efficiency, effectiveness, and ROI. We are seeking an experienced Training and Event Program Manager to help manage the open enrollment marketing training program. Your role will be to plan, manage, and execute ANA’s high quality open enrollment training workshops in collaboration with another team Manager - approximately 116 virtual workshops and approximately four in-person, multi-day workshops/bootcamps.

Requirements

Bachelor’s degree along with 4-6 years of solid work experience planning, managing, and executing training programs and/or events
Knowledge of and experience using virtual training platforms such as Zoom for training and/or events
Logical thinker with excellent administrative, organization, and project management skills necessary
Ability to work independently, proactively, and take ownership of the business
Ability to exercise sound judgment when to take the initiative and when to seek help
Excellent interpersonal skills; well-spoken and articulate
Strong customer service-oriented attitude and skills
Solid financial and data management skills with strong attention to detail and accuracy
Excellent presentation skills
Proven written communication skills
Exhibits exceptional teamwork, positive attitude, and is highly collaborative
Strong proficiency with Excel, PowerPoint, and Word

Nice To Haves

Event planning training/certification preferred
Background and /or interest in marketing and training a plus

Responsibilities

Managing the open enrollment training program, from planning through execution, which delivers virtual workshops and in-person multi-day workshops in various cities for ANA members and non-members.
Ensuring a white glove experience for members before, during, and after the training workshops.
Collaborating and developing relationships with instructors for scheduling availability, receiving workshop materials, delivering successful workshop experiences, providing all pertinent workshop information before, during, and after workshop, processing invoices etc.
Managing seamless execution of virtual workshops including website management, the registration process, member/ non-member communication, Zoom workshop set-up, surveys, attendance reconciliation etc.
Managing and leading the execution of Zoom virtual practice sessions and workshops.
Managing comprehensive project management and seamless execution of in-person, multi-day workshops/bootcamps including website management, the registration process, member/ non-member communication, printing/packaging/shipping materials, A/V, room set-up requirements, venue directions/parking/security needs, catering, surveys, networking receptions etc.
Managing venue/host relationships by identifying and securing scheduling at venues throughout the year.
Attending/managing the execution of in-person workshops in various cities (including NYC) with the ability to travel (may vary, approximately 5%).
Ensuring accurate financial and metric management and on-going business reporting including invoicing, financial tracking, and collecting/managing on-going metrics for the training program.
Providing training program marketing support through weekly emails, website and content management (publishing of workshop descriptions/registration), social media campaigns/blogs, marketing collateral, and event-cross promotion at other events.
Annual budget planning, including strategy, financial and metric projections, and scheduling of all workshops.
Developing, reviewing, and managing the accuracy of event posting/publishing on the ANA website.
Managing customer service inquiries.