Manager, Training and Development

BlueCross BlueShield of South Carolina•Columbia, SC

1d•Onsite

About The Position

Accountable for the management of training activities including the training of senior management. Manage, select, develop and oversee curriculum development, staff development and data analysis to ensure organizational training needs are met. This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229.

Requirements

Bachelor's in a job related field or 4 years job related work experience or Associate's and 2 years job related work experience
4 years-experience in a formal training environment.
2 years-management experience or equivalent military experience in grade E4 or above.
Superior management and human relations skills.
Excellent communication (written and verbal), organization and presentation skills.
Strong analytical, critical thinking and problem-solving skills.
Maintenance of training programs in a personal computer/local area network (PC/LAN) environment.
Ability to persuade, negotiate, coach/mentor and influence others.
Knowledge of training technology and best practices.
Understand Learning Management System environments.
Ability to handle confidential or sensitive information with discretion.
Microsoft Office and a familiarity with various authoring and/or design applications.

Nice To Haves

PowerPoint

Responsibilities

Identify, assess and manage current and on-going organizational training needs.
Review and conduct negotiations for vendor supplied programs.
Manage internal development efforts and approve staff work.
Ensure feedback systems are in place.
Understand technology and best practices to develop programs.
Monitor and evaluates training programs effectiveness.
Select and provide opportunities for staff development.
Perform training department administrative activities include trainer performance reviews, counsel, progressive discipline, coach, feedback, budget preparation and monitor and routine reports to senior management.
Ensure staff have up-to-date tools, technology and programs to perform their job functions effectively.
Design and execute comprehensive training plans and curricula for the workforce at all levels.
Research and develop career development training.
Oversee daily training activities, needs assessment and programs.
Promote team-based culture.
Provide one-on-one coaching to area managers or associates to aid in the development of feedback.
Conduct conflict resolution and problem-solving sessions.