Training and Development Coordinator - Environmental Services

Mayo Clinic•Rochester, MN

About The Position

The Training and Development Coordinator is responsible to manage, design, develop, coordinate, and conduct large- and small-scale training programs. Responsible to map out training plans and develop training programs for differing levels of responsibility including front line team members, assistant supervisors, supervisors, and managers. Coordinates and oversees the training of department trainers. Uses proven education principles and tracks new methods and techniques. Designs and prepares educational aids and materials to include the production of educational/training videos. Conducts annual department-wide assessments and identifies educational and training needs. Assesses effectiveness of educational/training programs and recommend improvements. Partner with internal/external resources and subject matter experts regarding educational/training program design. Maintains updated educational/training curriculum and records. Occasionally may work irregular hours to provide education to off shift employees. Takes the lead role for the orientation of new team members and may participate with the interviewing/hiring process. Works collaboratively with Human Resources recruiters to enhance and improve the hiring processes for the department.

Requirements

Bachelor's degree in education, business or related field and two years' experience; OR an Associate degree with four years' experience; OR six years' experience including at least one year in a leadership role and one year demonstrated presentation/training experience.
Demonstrated ability to plan and execute multiple training events.
Ability to establish and maintain effective interpersonal skills.
Excellent verbal and written communication skills.
Knowledge and proficiency in computer skills (word processing, spreadsheets, and surveys).

Nice To Haves

Management experience preferred.
Teaching/training experience preferred.
Working knowledge of hospital operations and patient flow is preferred.
Knowledge of Mayo Facilities and operation is helpful.
Website administration experience is preferred.
Being a Certified Healthcare Environmental Services Professional (CHESP) is helpful.
Certificate of Mastery in Infection Prevention for Environmental Services Professionals (CMIP) preferred.

Responsibilities

Manage, design, develop, coordinate, and conduct large- and small-scale training programs.
Map out training plans and develop training programs for differing levels of responsibility.
Coordinate and oversee the training of department trainers.
Use proven education principles and track new methods and techniques.
Design and prepare educational aids and materials, including educational/training videos.
Conduct annual department-wide assessments and identify educational and training needs.
Assess effectiveness of educational/training programs and recommend improvements.
Partner with internal/external resources and subject matter experts regarding educational/training program design.
Maintain updated educational/training curriculum and records.
Provide education to off-shift employees (occasionally irregular hours).
Take the lead role for the orientation of new team members.
Participate with the interviewing/hiring process.
Collaborate with Human Resources recruiters to enhance and improve hiring processes.