Training and Communications Manager, Global Ethics & Integrity

Salesforce•Columbia, WA

About The Position

Salesforce’s Global Ethics & Integrity team is hiring an individual-contributor Training and Communications Manager for its Compliance Programs team. The role sets the strategy for training and communications on ethics, integrity, and compliance and owns execution from planning through ongoing improvement. It supports the Legal team’s commitment to high legal and ethical standards and helps employees prevent and reduce compliance risk. The position is overseen by the Director, Compliance Programs - Global Ethics & Integrity. The manager leads global compliance learning, including annual Code of Conduct training and targeted, risk-based courses, and develops communications that make complex legal and compliance concepts clear and engaging for global audiences. The role also manages external ethics and compliance assessments, uses AI and data tools to improve processes, reports findings to leadership, and supports the GE&I team with employee questions and escalations.

Requirements

At least 5 years of experience in ethics and compliance, learning and development, or corporate communications, including direct experience managing training and communications on ethics, integrity, or compliance topics.
Bachelor’s degree or equivalent experience.
Strong written, verbal, and visual communication skills, with the ability to adapt communications for varied audiences.
Ability to independently manage multiple stakeholders and competing priorities on tight deadlines.
Experience with global programs and localization, and with cross-functional teams across time zones.
Hands-on experience using AI tools, such as generative AI assistants, AI-assisted content creation, or workflow automation, to produce content, analyze data, or streamline work.
Strong analytical skills, attention to detail, and comfort with metrics and reporting.

Nice To Haves

Compliance certification, such as CCEP.
Familiarity with anti-corruption laws and compliance frameworks, including FCPA and the UK Bribery Act.
Experience with instructional design, multimedia production, or LMS administration.
Experience building AI-enabled learning, such as simulations, scenario generation, or personalized learning paths.
Experience with Salesforce, Tableau, Slack, or similar tools.
Experience preparing external ethics and compliance assessments or benchmarks.

Responsibilities

Plan, build, and run the global compliance training plan, including annual Code of Conduct training and targeted, risk-based courses.
Manage courses from design through rollout and ongoing maintenance.
Apply instructional design approaches such as micro-learning, scenario-based content, and AI-assisted development to improve engagement and retention.
Work with cross-functional partners to improve learning platforms and support training assignment logic, localization, and completion tracking.
Track completion, engagement, and post-training effectiveness; use the data to improve content and address knowledge gaps.
Build and run an annual communications calendar covering campaigns, awareness moments, toolkits, and messaging for leaders and managers.
Translate complex legal, ethics, and compliance concepts into clear, engaging written, presentation, and visual guidance for global audiences.
Ensure training and communications address emerging risks, policy changes, and trends reflected in internal and external data.
Manage responses to external ethics and compliance assessments, including Ethisphere’s World’s Most Ethical Companies assessment; gather input, coordinate reviewers, and draft and submit responses.
Use AI platforms, data tools, and automation to streamline work; test and roll out compliance-process improvements and establish standards for responsible AI use in training and communications.
Report insights and findings to leadership clearly and concisely.
Support the GE&I team in responding to employee questions and escalate them as needed.