Global Cocoa Communications Manager

Mars • Chicago, IL

4d • $108,160 - $148,720 • Onsite

About The Position

The Manager, Global Cocoa Communications supports the Mars Cocoa Enterprise strategy and helps build reputation and trust with Associates and external stakeholders. The role develops communications supporting Mars’ cocoa strategy and Cocoa for Generations agenda, strengthens internal engagement, and creates corporate and brand storytelling content. It also supports partner communications, market responses to emerging issues and reputational risks, media engagement and intelligence, and executive reporting on cocoa-related developments. The position is onsite in Chicago, Illinois. Mars does not sponsor visas for this role, and relocation benefits are not available.

Requirements

• Bachelor’s degree required.
• 6–8 years of experience across internal and external communications.
• High autonomy.

Nice To Haves

• A degree in Communications, Public Affairs, Journalism, Environmental Management, or a related field is strongly preferred.
• Sustainability communications experience is strongly preferred.
• Regional or global experience is preferred.
• Experience within an agency or NGO is welcomed.

Responsibilities

• Build a positive reputation for Mars through a best-in-class communications plan supporting its cocoa strategy.
• Raise awareness of the Cocoa for Generations agenda and support the groundwork for policy advocacy in partnership with the Public Affairs team.
• Deliver an internal communications strategy with the global segment CA team to build Associate excitement and engagement.
• Equip leaders to communicate effectively about cocoa and identify opportunities to amplify internal cocoa stories and drive Associate pride.
• Develop and produce quality content, including video, for corporate and brand cocoa storytelling.
• Support day-to-day strategic partnership and engagement, and manage relationships with communications teams from key partners and collaborators.
• Lead development of reactive communications materials, including holding statements, media responses, Q&As, briefing documents, and stakeholder messaging.
• Support markets in managing emerging issues, reputational risks, and stakeholder concerns related to cocoa sourcing and sustainability.
• Engage with key journalists, media, and influencers as needed to support reputation goals.
• Oversee global monitoring of cocoa-related media coverage, stakeholder activity, NGO campaigns, industry developments, and emerging issues.
• Track competitor, industry, and NGO communications related to cocoa sustainability, sourcing, human rights, and environmental issues.
• Produce executive briefings, leadership updates, and issues summaries on cocoa-related developments.
• Support leadership stakeholder engagement by developing key messages, talking points, and presentation materials related to cocoa topics.

Benefits

• Industry-competitive salary and benefits package, including company bonus.
• Variable pay.
• Medical and dental benefits.
• Participation in a 401(k) plan.
• Paid time off benefits.
• Learning and development support from day one, including access to Mars University.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager