Training Analyst

Integral•Tysons, VA

2d•$80,000 - $90,000

About The Position

The Training Analyst provides end-user training for VA Memorials Integration Services and Innovation (MISI), including the development and maintenance of VA-EISS training materials, learner support resources, and readiness measures for NCA teams. The work supports replacing fragmented legacy workflows. The role creates training content, coordinates training delivery and learner feedback, and maintains materials aligned with approved releases and business rules.

Requirements

Bachelor’s degree in computer science or an IT-related degree, with 5 years of experience.
Ability to work with Agile development teams and accurately explain changing application workflows.
Experience producing accessible training content and collecting measurable learner feedback.
Ability to fact-check AI-generated drafts and protect Government information.
Public Trust.

Nice To Haves

Familiarity with VA/NCA, Section 508, and software implementation/change management.
LMS administration, video training, and job-aid production.
Experience with Blazor/.NET-based applications or case-management systems.

Responsibilities

Create and update instructor guides, videos, step-by-step job aids, and accessible learning modules for VA-EISS workflows.
Conduct workflow walk-throughs with subject-matter experts and record training scenarios based on approved releases and business rules.
Coordinate training schedules, attendance, course evaluations, and remediation of common user issues.
Use VA-authorized AI-assisted drafting for training content, verifying facts, screenshots, and accessibility requirements.
Maintain a version-controlled library of materials and feed user concerns into the VA-approved backlog.