Training Analyst

Integral Federal • Tysons Corner, VA

1d

About The Position

The Training Analyst provides end-user training for VA Memorials Integration Services and Innovation (MISI), including developing and maintaining VA-EISS training materials, learner support resources, and readiness measures for NCA teams. The position supports replacing fragmented legacy workflows. This role is in the proposal stage.

The analyst works with subject-matter experts and Agile development teams to document application workflows accurately as they change. The role includes creating accessible training content, coordinating training delivery and learner feedback, using VA-authorized AI-assisted drafting with careful verification, and maintaining a version-controlled library of training materials. The position also channels user concerns into the VA-approved backlog.

Requirements

• Bachelor’s degree in computer science or an IT-related degree, with 5 years of experience.
• Ability to work with Agile development teams and accurately explain changing application workflows.
• Experience producing accessible training content and collecting measurable learner feedback.
• Ability to fact-check AI-generated drafts and protect Government information.
• Public Trust.

Nice To Haves

• Familiarity with VA/NCA.
• Familiarity with Section 508.
• Familiarity with software implementation and change management.
• LMS administration experience.
• Experience producing video training and job aids.
• Experience with Blazor/.NET-based applications or case-management systems.

Responsibilities

• Create and update instructor guides, videos, step-by-step job aids, and accessible learning modules for VA-EISS workflows.
• Conduct workflow walk-throughs with subject-matter experts and record training scenarios based on approved releases and business rules.
• Coordinate training schedules, attendance, course evaluations, and remediation of common user issues.
• Use VA-authorized AI-assisted drafting for training content and verify facts, screenshots, and accessibility requirements.
• Maintain a version-controlled library of materials and feed user concerns into the VA-approved backlog.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Short-term and long-term disability insurance.
• Life insurance.
• Paid time off and holidays.
• Earned bonuses and awards.
• Professional training reimbursement.
• Employee Assistance Program.
• Paid parental leave.
• Immediate vesting in the 401(k).

What This Job Offers

• Job Type: Full-time