Training Administrator

Citizenship and Immigration Services•Aliso Viejo, CA

About The Position

The Training Administrator manages the analysis, design, operation, delivery, and evaluation of USCIS learning and professional development programs throughout a region. The role administers program activities through multiple District Training Officers and coordinates the regional training program with Field Operations, Human Capital and Training, regional, and district management. The position researches, assists in developing training programs, assesses existing curricula and instructional materials, and recommends changes or new educational products. It provides guidance and technical recommendations to District Training Professionals to improve delivery and standardize program objectives across regional, district, and agency levels. The administrator also delivers courses to USCIS personnel, oversees training technology and learning support systems, and evaluates vendor training to ensure learning objectives are achieved.

Requirements

U.S. Citizen or U.S. National.
Successfully pass a background investigation, including financial disclosure.
Pass drug screening; the position may also be subject to random drug testing.
Males born after December 31, 1959, must be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the residency requirement: for three of the last five years before applying, have resided in the United States, worked overseas for the U.S. Government in a Federal or Military capacity, or been a dependent of an overseas Federal or Military employee.
May be required to serve a one-year probationary period.
Meet the basic education or experience requirement: a degree including or supplemented by major study in education or a relevant subject-matter field, or equivalent coursework plus appropriate experience or additional coursework.
For GS-14, possess one year of specialized experience equivalent to at least GS-13 in the federal government, including experience performing the majority of the listed training-program duties.
Current federal employees must have served 52 weeks at the lower grade or equivalent grade band; the time-in-grade requirement must be met by October 22, 2026.
Provide required application and resume information and supporting education documentation, as applicable; resumes must be no more than two pages.

Responsibilities

Coordinate the regional training program and identify individual and broad-based training requirements with Field Operations, Human Capital and Training, regional, and district management.
Research and assist with the design and development of training programs throughout the Directorate.
Assess existing programs, curricula, content, and instructional materials and recommend changes to improve effectiveness or develop new educational products.
Provide evaluative guidance and technical recommendations to District Training Professionals to strengthen training delivery and standardize program objectives and initiatives across regional, district, and agency levels.
Deliver training courses to USCIS personnel.
Oversee implementation of training technology and other learning support systems.
Evaluate vendor training to ensure learning objectives are met.
Collaborate with management to identify training needs, both orally and in writing.
Plan, schedule, and carry out major training initiatives and objectives.
Assist in developing recommendations for guidelines and standards for instructional design, employee development, and organizational development.
Analyze major aspects of current training programs and propose improvements to operational effectiveness and efficiency.