Trainer

Planet Fitness - Baseline Fitness•Ankeny, IA

9d•Onsite

About The Position

The Trainer is responsible for running Planet Fitness’s group fitness program, PE@PF. The role supports new members in achieving their fitness goals by designing simple workout programs and instructing members on the proper and safe use of equipment. The Trainer also assists with front desk activities and helps maintain the club’s cleanliness and appearance.

Requirements

Honesty and a good work ethic.
Strong communication and organizational skills.
A passion for fitness and health.
Punctuality and reliability.
Exceptional customer service skills and the ability to interact positively and professionally with members and co-workers while exceeding member expectations.
Strong listening skills, empathy, and problem-solving ability.
Diplomacy and appropriate behavior and language in all interactions.
Completed fitness trainer certification.

Responsibilities

Conduct and run the PE@PF program, including creating and following the schedule.
Consult with members about their fitness goals and instruct them on proper and safe equipment use.
Create promotional approaches to encourage PE@PF class sign-ups.
Create bi-weekly updates featuring a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist with front desk activities, including answering phones, checking members into the system, signing up new members, giving tours to potential members, and updating member account information.
Respond to member questions and concerns promptly and professionally, escalating issues to a Team Lead, MIT, or Club Manager as needed.
Help maintain the neatness, cleanliness, and appearance of the club.