Fitness Trainer

Planet Fitness - PF Baseline Fitness•Gonzales, LA

About The Position

The Trainer is responsible for running Planet Fitness’s group fitness program, PE@PF. The role helps new members work toward their fitness goals by designing simple workout programs and instructing them in the proper and safe use of equipment. The Trainer also supports front desk operations, responds to member questions, and helps maintain the club’s cleanliness and appearance.

Requirements

Honesty and a good work ethic.
Strong communication and organizational skills.
A passion for fitness and health.
Punctuality and reliability.
Exceptional customer service skills and the ability to interact positively and professionally with members and coworkers while exceeding member expectations.
Strong listening skills, empathy, and problem-solving ability.
Demonstrate diplomacy in all interactions and use appropriate behavior and language.
Completed fitness trainer certification.

Responsibilities

Conduct and run the PE@PF program, including creating and following the schedule.
Consult with members about their fitness goals and instruct them on proper and safe equipment use.
Create creative and unique ways to promote PE@PF class sign-ups.
Create bi-weekly updates consisting of a variety of exercises.
Meet class requirements based on club size and member traffic.
Answer phones in a friendly manner and assist callers with questions.
Check members into the system.
Sign up new members.
Take potential members on tours.
Change or update member account information.
Respond to member questions and concerns in a timely and professional manner, escalating issues to the Team Lead, MIT, or Club Manager as needed.
Help maintain the club’s neatness, cleanliness, and appearance.