Fitness Trainer

Planet Fitness - PF Baseline Fitness•West Des Moines, IA

About The Position

The Trainer is responsible for running the Planet Fitness group fitness program, PE@PF. The role helps new members work toward their fitness goals by designing simple workout programs and instructing members in the proper and safe use of equipment. The Trainer also supports front-desk operations and helps maintain the club’s cleanliness and appearance.

Requirements

Honesty and a strong work ethic.
Strong communication and organizational skills.
Passion for fitness and health.
Punctuality and reliability.
Exceptional customer-service skills and the ability to interact positively and professionally with members and coworkers while exceeding member expectations.
Strong listening skills, empathy, and problem-solving ability.
Diplomacy and appropriate behavior and language in all interactions.
Completed fitness trainer certification.

Responsibilities

Conduct and run the PE@PF program, including creating and following the schedule.
Consult with members about their fitness goals and teach them how to use equipment properly and safely.
Develop creative ways to promote PE@PF class sign-ups.
Create bi-weekly updates featuring a variety of exercises.
Meet class requirements based on club size and member traffic.
Answer phones and assist callers with questions.
Check members into the system and sign up new members.
Take potential members on tours.
Update member account information.
Respond to member questions and concerns professionally and promptly, escalating issues to the Team Lead, MIT, or Club Manager as needed.
Help maintain the club’s neatness, cleanliness, and appearance.