Fitness Trainer

Planet Fitness•Garden City Beach, SC

About The Position

The Fitness Trainer operates Planet Fitness’s PE@PF group fitness program and creates a welcoming, supportive fitness experience for members and guests. The role includes scheduling classes, including Orientation and DYOP (Develop Your Own Program), engaging with members about their fitness goals, and helping them use equipment safely. Trainers support the club’s Judgement Free Zone by offering assistance, upholding club policies, and regularly checking fitness areas to address issues and maintain a positive member experience. The role may also involve member outreach, tours, greeting members and guests, answering phones, and cleaning and sanitizing club equipment, amenities, and facilities. The ideal candidate is positive, dependable, patient, empathetic, and comfortable communicating with and motivating people of varying fitness levels. They work well with a team, act with integrity and respect, and are able to learn through online and hands-on training. The position involves frequent movement and communication throughout the club, lifting up to 75 pounds, exposure to toxic chemicals, and regular cleaning and sanitizing.

Requirements

Must be at least 18 years old.
Nationally Certified Training Certificate required.
Basic computer proficiency.
Willingness to become CPR/AED certified; training is provided by Planet Fitness.
Positive and upbeat attitude, with a passion for fitness and helping others achieve their goals.
Ability to connect with, encourage, and motivate people of all fitness levels.
Clear communication skills and comfort guiding individuals and groups.
Punctuality, reliability, dependability, patience, empathy, integrity, and respect for others.
Ability to work well as part of a team and learn through online and hands-on training.
Ability to stand and move continually throughout the club during a shift and communicate continually in person or by phone.
Ability to lift up to 75 pounds.
Ability to work around toxic chemicals and frequently clean and sanitize equipment and facilities.
Ability to bend, twist, and move into different positions to accomplish tasks.

Nice To Haves

6–12 months of experience in a customer service environment is preferred.

Responsibilities

Operate the Planet Fitness PE@PF group fitness program.
Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
Engage with members on the club floor about their fitness goals, instruct them on safe equipment use, and provide support as needed.
Promote the Judgement Free Zone by connecting with members, offering assistance, supporting their fitness journeys, and upholding club policies.
Frequently walk all fitness areas to help ensure a positive member experience and promptly address issues.
Call and tour prospective members, assess their membership needs, and offer Trainer services.
Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
Answer phones in a friendly manner and assist callers with inquiries.
Regularly clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas.
Keep restrooms clean, sanitized, stocked, and clutter-free according to the routine cleaning schedule.
Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and work safely.