Fitness Trainer

Planet Fitness•Dillon, SC

About The Position

The Fitness Trainer operates Planet Fitness’s PE@PF group fitness program and helps create an approachable, supportive fitness experience for members of all fitness levels. The role involves scheduling classes, including Orientation and DYOP (Develop Your Own Program), and engaging with members on the club floor to discuss fitness goals, teach safe equipment use, and provide assistance. Fitness Trainers promote the Judgement Free Zone® while upholding club policies and regularly inspect fitness areas to address issues and maintain a positive member experience. The role also includes prospective-member calls and tours, assessing membership needs and offering Trainer services. Daily duties may include greeting members and guests, answering phones, and cleaning and sanitizing exercise equipment, Black Card spa amenities, communal spaces, assigned areas and restrooms. Team members are expected to follow workplace health and safety policies, report unsafe conditions, and work safely.

Requirements

Must be 18 years of age or older.
Nationally Certified Training Certificate required.
Basic computer proficiency.
Willingness to become CPR/AED certified; training is provided by Planet Fitness.
Able to lift up to 75 pounds.
Able to stand and move throughout the club continually during a shift.
Able to communicate in person or by phone continually during a shift.
Able to bend, twist, and move into different positions to accomplish tasks.
Ability to work around toxic chemicals and frequently clean and sanitize equipment and facilities.

Nice To Haves

6–12 months of experience in a customer service environment is preferred.

Responsibilities

Operate the Planet Fitness PE@PF group fitness program.
Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
Engage with members on the club floor about their fitness goals, instruct them in the safe use of equipment, and provide support.
Promote the Judgement Free Zone® by connecting with members, offering assistance, and supporting their fitness journeys while upholding club policies.
Frequently walk all fitness areas and quickly address issues to maintain a positive member experience.
Conduct prospective-member calls and tours, assess membership needs, and offer Trainer services.
Greet members and guests as they enter and exit the club and assist with questions or concerns.
Answer phones in a friendly manner and assist callers with inquiries.
Clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas regularly.
Keep restrooms clean, sanitized, stocked, and clutter-free by following the routine cleaning schedule.
Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and conduct work safely.