Fitness Trainer

Planet Fitness•West Des Moines, IA

12d

About The Position

The Trainer runs the Planet Fitness group fitness program, PE@PF. The role helps new members work toward their fitness goals by designing simple workout programs and teaching members to use equipment properly and safely. The Trainer also supports front desk operations, member service, and the cleanliness and appearance of the club.

Requirements

Honesty and a strong work ethic.
Strong communication and organizational skills.
Passion for fitness and health.
Punctuality and reliability.
Exceptional customer service skills and the ability to interact positively and professionally with members and coworkers while exceeding member expectations.
Strong listening skills, empathy, and problem-solving ability.
Diplomacy and appropriate behavior and language in all interactions.
Completed fitness trainer certification.

Responsibilities

Conduct and run the PE@PF program, including creating and following the schedule.
Consult with members about their fitness goals and instruct them on proper and safe equipment use.
Create engaging ways to promote PE@PF class sign-ups.
Create bi-weekly updates featuring a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist with front desk activities, including answering phones, checking members into the system, signing up new members, giving tours to potential members, and updating member account information.
Respond to member questions and concerns promptly and professionally, escalating issues to the Team Lead, MIT, or Club Manager as needed.
Help maintain the club’s cleanliness, neatness, and appearance.