Trainer I

The University of Kansas Health System•Shawnee Mission, KS

8d•Onsite

About The Position

The Trainer I assesses and analyzes electronic medical record (EMR) end-user learning needs and develops and maintains curriculum and tools to address them. The role implements a credentialed trainer program, configures the EMR training environment for hands-on practice, and collaborates with analysts to incorporate current system configuration information into training materials. The Trainer I designs and delivers ongoing training for new hires and system changes or upgrades. The position participates in EMR application activities that may affect training and supports training planning, coordination, delivery, and documentation. The Trainer I helps ensure appropriate implementation-team and stakeholder involvement, follows approved training plans and templates, and obtains project manager or manager approval and sign-off on each plan. The role also assists with onboarding department hires and may participate in on-call, at-the-elbow, and 24/7 command center activities as assigned. Epic application certification or proficiency, or demonstrated learning in another assigned application, must be obtained within six months of employment or assignment. Failure to achieve certification or proficiency within Epic’s permitted attempts may result in termination. This is a full-time position at the Broadmoor Campus. Duties may vary by department or unit, and other duties may be assigned as required.

Requirements

Associate degree in Education, Human Resources, Healthcare Administration, Training, or a related field, or six years of related experience.
At least one year of training experience.
Obtain certification or proficiency in the assigned Epic application, or demonstrate learning of another assigned application, within six months of employment or assignment; Epic attempt limits apply.
Ability to use a phone and computer, read a computer monitor and technical documentation, receive and follow directions through completion, solve common design and development problems, and apply critical-thinking and interpersonal skills.

Nice To Haves

Bachelor’s degree.
At least one year of healthcare experience.
At least two years of training experience.
Certification in one Epic application.
National certification, such as through HIMSS programs.

Responsibilities

Assess and analyze EMR end-user learning needs and develop and maintain appropriate curriculum and tools.
Implement a credentialed trainer program to ensure classroom trainers have appropriate system knowledge and can deliver training effectively.
Configure the EMR training environment so end users can practice using the system.
Collaborate with analysts to incorporate current system configuration information into training materials.
Design and deliver ongoing training programs for new hires and for system changes or upgrades.
Participate in EMR application activities that may affect training, including pertinent application, stakeholder, and leadership roles and approval processes.
Apply knowledge of adult-learning curriculum design and development, particularly for healthcare and EMR settings.
Maintain and apply knowledge in assigned areas and support areas, including for on-call and at-the-elbow support.
Plan, coordinate, and deliver training methodologies for the HITS department and customers.
Help ensure adequate implementation-team and stakeholder involvement in training.
Follow approved training plans and templates, including training schedules and resource requirements, and obtain project manager or manager approval and sign-off on each plan.
Follow leadership direction in training initiatives.
Assist in identifying test scripts to support lesson-plan development during system, integration, and regression testing.
Assist with training expectations for new department hires.
Help review adherence to processes for documenting, logging, tracking, and managing training.
Respond to off-duty calls and participate in 24/7 command center activities as assigned.
Perform the professional, clinical, or technical competencies of the assigned unit or department.