Trailer Repair Dispatcher - Day Shift

Fleet Repair Solutions•Seagoville, TX
•Remote

About The Position

Fleet Repair Solutions is hiring a full-time remote Trailer Repair Dispatcher to coordinate mobile trailer repair operations and serve as a communication hub for technicians, customers, and management. The dispatcher receives and prioritizes repair requests, sends technicians to service locations, monitors repairs, provides updates, tracks service calls and completed work orders, and maintains accurate records. The role is intended for someone who can organize multiple priorities and help ensure efficient repairs and a strong customer experience. The schedule is Monday through Friday on 10-hour shifts, with occasional additional coverage required based on operational needs. Applicants must reside in PA, TN, OH, CO, SC, TX, GA, KY, FL, or MI, and must be able to pass a background check and drug screening. The position offers a competitive hourly wage, weekly pay, flex time, paid training, and a range of benefits.

Requirements

  • Must reside in PA, TN, OH, CO, SC, TX, GA, KY, FL, or MI.
  • Strong organizational and multitasking skills.
  • Excellent communication and problem-solving abilities.
  • Comfort working in a fast-paced environment.
  • Proficiency with computers and dispatching software.
  • Ability to pass a background check and drug screening test.

Nice To Haves

  • Previous dispatching experience, ideally in trailer repair, fleet maintenance, trucking, or transportation.
  • Knowledge of commercial trailers and repair terminology.
  • Dependable, detail-oriented approach and ability to manage competing priorities.

Responsibilities

  • Receive and prioritize incoming repair requests.
  • Dispatch mobile trailer repair technicians to service locations.
  • Monitor repair progress.
  • Provide timely updates to customers and management.
  • Track service calls and completed work orders.
  • Maintain accurate records.
  • Help ensure repairs are completed efficiently and customers receive an exceptional service experience.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Healthcare reimbursement of $6,000.
  • Education reimbursement up to $5,000.
  • 401(k) with match.
  • On-the-job paid training.
  • Weekly pay with flex time.
  • Paid holidays and time off.
  • Free disability, life, and AD&D insurances.
  • Employee assistance program.
  • Additional benefits and perks.
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