23883 - Traffic Controller

Virginia Department of Transportation•Hampton, VA
•$40,746 - $66,212

About The Position

Perform operational functions for the region, including traffic control, public safety, communications, removal of disabled vehicles, and enforcement of facility regulations. Coordinate facility communications by radio and telephone, respond to customers, and provide clear and courteous information and directions. Maintain logs and reports in accordance with Standard Operating Procedures and applicable policies. Operate and monitor traffic management systems and their active components as appropriate. Conduct traffic management and facility operations by applying procedures, policies, and regulations, and respond to routine and emergency situations.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to gather data and prepare reports.
  • Ability to operate and maintain equipment used on bridges, tunnels, and roadways.
  • Knowledge of bridge and tunnel operations.
  • Knowledge of Standard Operating Procedures and applicable policies and regulations governing emergency and non-emergency traffic situations.
  • Skill in providing good customer service.
  • Skill in using computers and software applications.
  • Valid driver's license.

Nice To Haves

  • High school diploma or GED desired.

Responsibilities

  • Coordinate and conduct facility communications via radio and telephone.
  • Respond proactively to customers and provide accurate information and directions in a friendly, courteous, and professional manner.
  • Maintain logs and reports as described in Standard Operating Procedures and applicable policies.
  • Operate and monitor traffic management systems, including CCTV monitors, CO analyzers, haze detectors, fire alarms, traffic map boards, and NewTon; operate active components when appropriate.
  • Conduct traffic management and facility operations in accordance with Standard Operating Procedures, applicable policies, and regulations.
  • Respond to routine and emergency situations.
  • Perform regional operational functions including traffic control, public safety, removal of disabled vehicles, and enforcement of facility regulations.
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