Traffic Clerk

Lineage Logistics•Chicago, IL

5d•$17 - $29

About The Position

The Traffic Clerk compiles and maintains records of inbound and outbound shipments and plans and directs driver assignments. The role checks drivers in, assigns their doors, and checks them out once their loads are complete. The position is scheduled for the second shift, Monday through Friday, from 2:30 p.m. to 11:00 p.m. The Traffic Clerk serves as a first point of contact for delivery drivers and coordinates with warehouse and transportation teams to ensure shipping and receiving documents are completed accurately and promptly. The role may also involve receiving, counting, and logging cash from carriers; verifying and counting products to confirm system data accuracy; notifying carriers and team members about pending, missed, or unscheduled arrivals; engaging with drivers to reschedule appointments; and entering data into the warehouse management system scheduler. The role may involve working in cold storage temperatures as low as -20°F/-25°C or dry storage temperatures up to 100°F/37°C, while wearing company-provided personal protective equipment and freezer gear. Lifting at least 20 pounds may be required, with the required weight varying by facility. The work environment may have varying noise levels, which can sometimes be loud.

Requirements

Excellent verbal and written communication skills and the ability to interact with internal and external customers; English may be required.
Proficient computer skills, including Microsoft Office Suite.
Ability to work in temperatures as low as -20°F/-25°C in cold storage sites or up to 100°F/37°C in dry storage sites, while wearing company-provided personal protective equipment and freezer gear, may be required at some facilities.
May be required to lift a minimum of 20 pounds/9 kilograms; the required weight may be higher depending on the facility.
Ability to work a flexible work schedule and shift, including weekends if needed.
Must be comfortable working around varying noise levels, which can sometimes be loud.

Nice To Haves

Basic math skills may be required at some facilities.

Responsibilities

Compile and maintain records of inbound and outbound shipments.
Plan and direct driver assignments, including checking drivers in, assigning doors, and checking drivers out when loads are complete.
Serve as the first point of contact for delivery drivers.
May receive, count, and log cash received by carriers.
Coordinate with warehouse and transportation teams to ensure shipping and receiving documents are completed accurately and promptly.
Verify and count products to confirm data accuracy in the system.
Notify carriers and key team members about pending, no-show, or unscheduled arrivals.
Engage with drivers and reschedule appointments when necessary.
Enter data into the warehouse management system (WMS) scheduler.