Traffic Clerk

DHL (Supply Chain)•Green Bay, WI
•Onsite

About The Position

DHL Supply Chain is hiring a Traffic Clerk to check trucks in and out at the security gate and support shipping and receiving operations. The role is responsible for scheduling truck deliveries and pickups, coordinating drivers, equipment, and freight, and working with customer service, client representatives, trucking-firm representatives, and drivers to maintain high service levels. The Traffic Clerk ensures shipping and receiving documents and functions are completed accurately and on time. The position is onsite and offers an AM shift from 6:00 a.m. to 6:30 p.m. on a rotating 3-2-2 schedule, with a $1.00-per-hour weekend differential for Saturday and Sunday shifts worked. Starting pay is $22.25 per hour.

Requirements

  • At least 1 year of experience.
  • Basic computer skills.
  • Excellent customer service and communication skills.
  • Ability to stand for long periods.
  • Ability to work in inclement weather conditions.

Nice To Haves

  • High school diploma or equivalent is preferred.

Responsibilities

  • Check trucks in and out at the security gate entrance.
  • Schedule inbound and outbound freight to comply with warehouse operations and capacity.
  • Meet or exceed service and efficiency standards for shipping and receiving.
  • Ensure the accuracy of shipping and receiving bills of lading (B.O.L.) documents.
  • Handle customers and customer representatives at the dispatch window.
  • Gather and maintain data and records related to shipping and receiving activities.
  • Maintain legible and accurate records and logs as required.
  • Assist in training new associates.
  • Assist in maintaining facility security.
  • Keep the facility dock door control board accurate at all times.
  • Conduct operations safely and report unsafe conditions that cannot be self-corrected to the warehouse supervisor.
  • Maintain a clean, neat, and orderly work area according to company housekeeping standards.
  • Interact politely and in a service-oriented manner with customer representatives and fellow associates.

Benefits

  • Affordable medical, dental, and vision coverage beginning on day one for transitioning team members; newly hired associates are eligible after 30 days.
  • PTO program for all associates.
  • Flexible Attendance program with an opportunity to earn additional monthly money for good attendance.
  • 401(k) with generous company match.
  • Tuition reimbursement program.
  • Employee discount programs.
  • Training and career advancement opportunities.
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