Traffic Clerk

Lineage•Rochelle, IL

2d•$17 - $29

About The Position

The Traffic Clerk compiles and maintains records of inbound and outbound shipments and plans and directs driver assignments, including checking drivers in, assigning doors, and checking them out once loads are complete. The role serves as the first point of contact for delivery drivers and coordinates with warehouse and transportation teams to ensure shipping and receiving documents are completed accurately and on time. It may also involve receiving, counting, and logging cash from carriers, verifying product counts and system data, notifying carriers and team members about pending, missed, or unscheduled arrivals, rescheduling appointments, and entering data into the warehouse management system (WMS) scheduler. The position requires communication and computer skills, and may require basic math skills. Depending on the facility, the employee may work in cold storage temperatures as low as -20°F/-25°C or dry storage temperatures up to 100°F/37°C while wearing provided personal protective equipment and freezer gear. The role may require lifting at least 20 pounds, working a flexible schedule and shift (including weekends if needed), and working amid varying noise levels that can sometimes be loud.

Requirements

Basic math skills may be required at some facilities.
Excellent verbal and written communication skills, with the ability to interact with internal and external customers; English may be required.
Proficient computer skills, including Microsoft Office Suite.
Ability to work in temperatures as low as -20°F/-25°C in cold storage sites or up to 100°F/37°C in dry storage sites, while wearing company-provided personal protective equipment and freezer gear, may be required at some facilities.
May be required to lift a minimum of 20 lbs./9 kgs.; the weight may be greater depending on the facility.
Ability to work a flexible work schedule and shift, including weekends if needed.
Must be comfortable with varying noise levels, which can sometimes be loud.

Responsibilities

Compile and maintain records of inbound and outbound shipments.
Plan and direct driver assignments, including checking drivers in, assigning doors, and checking them out once loads are complete.
Serve as the first point of contact for delivery drivers.
Receive, count, and log cash received by carriers, if required at the facility.
Coordinate with warehouse and transportation teams to ensure shipping and receiving documents are completed accurately and timely.
Verify and count products to confirm data accuracy in the system.
Notify carriers and key team members of pending, no-show, and unscheduled arrivals.
Engage with drivers and reschedule appointments when necessary.
Enter data into the warehouse management system (WMS) scheduler.