Traffic Clerk

DHL (Supply Chain) • Palmetto, GA

2d • Onsite

About The Position

DHL Supply Chain is hiring a Traffic Clerk to coordinate truck deliveries and pickups and support shipping and receiving operations. The role works with customer service, client representatives, trucking-firm representatives, and drivers to maintain high service levels. It coordinates drivers, equipment, and freight and ensures shipping and receiving documents and activities are completed accurately and on time.

The posting also lists a Forklift Operator position title and describes lifting up to 50 pounds, picking orders, and loading and unloading trailers. The stated schedule is weekend days, 5 a.m. to 5 p.m., Saturday through Monday, with pay of $19.75 per hour plus a $2.00 shift premium.

The Traffic Clerk is responsible for scheduling inbound and outbound freight in line with warehouse operations and capacity; maintaining accurate shipping and receiving records and the dock door control board; assisting with associate training and facility security; and conducting work safely, neatly, and in a service-oriented manner.

Requirements

• At least 1 year of experience.
• Basic computer skills and ability to learn transportation or warehouse systems such as Blue Yonder, WMS, TMS, or YMS.
• Strong attention to detail and ability to accurately review driver information, shipment paperwork, trailer numbers, seals, and load documentation.
• Strong verbal and written communication skills for working with drivers, carriers, warehouse associates, transportation, and leadership.
• Ability to follow established SOPs/LSWs, safety requirements, documentation standards, and escalation processes.
• Ability to manage multiple priorities accurately in a fast-paced transportation or warehouse environment.
• Ability to identify discrepancies and escalate issues appropriately.
• Ability to work independently and take ownership of assigned daily processes, including documentation and yard-related responsibilities.

Nice To Haves

• High school diploma or equivalent is preferred.
• Previous experience in a warehouse, distribution center, manufacturing, transportation, shipping/receiving, or gate/Welcome Center environment.
• Previous experience checking commercial drivers and trailers in and out of a facility.
• Experience with Blue Yonder or another WMS/TMS/YMS transportation system.
• Experience with reefer or temperature-controlled trailers.
• Experience with GPS shipment trackers or shipment-monitoring devices.
• Experience in a Life Sciences, pharmaceutical, medical-device, food, or other regulated environment.
• Familiarity with GDP requirements and strict customer or compliance requirements.
• Experience performing yard audits, trailer inventory/control, or yard-management activities.
• Problem-solving experience involving driver, carrier, trailer, shipment, or documentation exceptions.
• Experience managing detailed transportation paperwork and maintaining accurate records in an audit-sensitive environment.

Responsibilities

• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed service and efficiency standards for shipping and receiving.
• Ensure the accuracy of shipping and receiving bills of lading and other documents.
• Handle customers and customer representatives at the dispatch window.
• Gather and maintain data and records related to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Keep the facility dock door control board accurate.
• Conduct operations safely and report unsafe conditions that cannot be self-corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company housekeeping standards.
• Interact politely and in a service-oriented manner with customer representatives and fellow associates.
• Coordinate drivers, equipment, and freight.
• Perform the listed physical and warehouse tasks of lifting up to 50 pounds, picking orders, and loading and unloading trailers.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED