Trading Application Support Engineer, Senior Associate
About The Position
State Street Markets is the investment research and trading arm of State Street, providing specialized research, trading, securities lending, and innovative portfolio strategies to owners and managers of institutional assets. DMC Production Support seeks a technical Production Application Support candidate to support FX business applications. The role is responsible for actively monitoring trading, settlement, and reporting applications and supporting maintenance and application release activities. The engineer works directly with business and application development teams to address and resolve application issues.
Requirements
- Bachelor’s degree in Computer Science or Information Systems.
- Experience supporting large-scale, 24/7, real-time mission-critical systems.
- Experience in financial business processes.
- 1–2 years of experience with Linux, SQL, WebSphere, Windows Cloud technologies, and incident management.
- Familiarity with programming or scripting languages.
- Strong knowledge of Oracle and MS SQL.
- Excellent verbal and written communication skills.
- Excellent organizational skills, including the ability to prioritize tasks and work with schedules and resources while remaining focused on team goals.
- Strong debugging, analytical, and problem-solving skills, including the ability to evaluate data and potential solutions and select an optimal solution.
- Ability to coordinate with multiple remote teams and work independently.
- Willingness to take ownership of issues and see them through to resolution.
Nice To Haves
- Working knowledge of middleware such as WebSphere, MQ Series, and Autosys, and J2EE.
- Experience supporting trading, financial, or other mission-critical enterprise applications.
Responsibilities
- Provide direct technical trading floor application support to DMC business partners.
- Troubleshoot, analyze, and triage application and trading issues.
- Monitor the application environment for issues.
- Assist with application maintenance and deployment activities.
- Provide Disaster Recovery Testing support.
- Participate in a rotational support schedule for critical production systems.
Benefits
- 401(k) retirement savings plan with company match.
- Basic life, medical, dental, vision, long-term disability, and optional insurance coverages.
- Paid time off, including vacation, sick leave, short-term disability, and leave for family care responsibilities.
- Access to an Employee Assistance Program.
- Incentive compensation, including eligibility for annual performance-based awards, with certain sales-role exclusions.
- Eligibility for certain tax-advantaged savings plans.
- Inclusive development opportunities.
- Flexible work-life support.
- Paid volunteer days.
- Employee networks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
