Trading Application Support Engineer, Senior Associate
About The Position
State Street Markets is the investment research and trading arm of State Street, providing specialized research, trading, securities lending, and innovative portfolio strategies to owners and managers of institutional assets. DMC Production Support is seeking a technical Production Application Support candidate to support FX business applications. This role is responsible for actively monitoring trading, settlement, and reporting applications, and supporting maintenance and application release activities. The position works directly with business and application development teams to address and resolve application issues.
Requirements
- Bachelor’s degree in Computer Science or Information Systems.
- Experience supporting large-scale, 24/7, real-time mission-critical systems.
- Experience in financial business processes.
- 1–2 years of experience with Linux, SQL, WebSphere, Windows Cloud technologies, and incident management.
- Familiarity with programming or scripting languages.
- Strong knowledge of Oracle and MS SQL.
- Excellent verbal and written communication skills.
- Excellent organizational skills, including the ability to prioritize tasks and work with schedules and resources while remaining focused on team goals.
- Strong debugging and analytical skills, core problem-solving skills, and the ability to analyze data and potential solutions, eliminate possibilities, and select an optimal solution.
- Ability to work and coordinate with multiple remote teams.
- Ability to work independently and strong problem-solving skills.
- Willingness to take ownership of issues and see them through to resolution.
Nice To Haves
- Working knowledge of middleware such as WebSphere, MQ Series, and Autosys, and J2EE.
- Experience supporting trading, financial, or other mission-critical enterprise applications.
Responsibilities
- Provide direct technical trading floor application support to DMC business partners.
- Troubleshoot, analyze, and triage application and trading issues.
- Monitor the application environment for issues.
- Assist with application maintenance and deployment activities.
- Provide Disaster Recovery Testing support.
- Participate in a rotational support schedule for critical production systems.
Benefits
- Retirement savings plan (401K) with company match.
- Insurance coverage including basic life, medical, dental, vision, and long-term disability, with other optional additional coverages.
- Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
- Access to an Employee Assistance Program.
- Incentive compensation, including eligibility for annual performance-based awards, with exclusions for certain sales roles subject to sales incentive plans.
- Eligibility for certain tax-advantaged savings plans.
- Inclusive development opportunities.
- Flexible work-life support.
- Paid volunteer days.
- Employee networks.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
