E-Trading Application Support Analyst

Talan • New York, NY

6h • $100,000 - $125,000

About The Position

Talan is seeking an experienced eTrading Application Support Analyst to support a bank's Fixed Income Credit electronic trading business. The role serves as a key point of contact between Front Office trading desks, business stakeholders, and technology teams, providing functional and application support for electronic trading platforms. It calls for a strong understanding of Fixed Income Credit products, trading workflows, and electronic execution processes, together with the business acumen to understand traders' needs, investigate functional issues, and help ensure critical trading applications operate smoothly. This is predominantly a business-functional support role, rather than a technical infrastructure or engineering position.

Requirements

• Experience supporting Fixed Income or Credit trading environments within an investment bank.
• Knowledge of electronic trading platforms and execution workflows.
• Understanding of the end-to-end trade lifecycle.
• Strong business acumen and functional troubleshooting capabilities.
• Comfort interacting directly with traders and senior Front Office stakeholders.
• Strong communication, analytical, and problem-solving skills.

Nice To Haves

• Basic SQL knowledge and familiarity with FIX messaging.
• Experience with MarketAxess, Tradeweb, or Bloomberg.
• Previous experience within a Global Markets Front Office environment.

Responsibilities

• Provide day-to-day functional support to Fixed Income Credit trading desks.
• Develop a strong understanding of credit products and electronic trading workflows.
• Support electronic execution processes, including RFQ, pricing, and trade execution.
• Investigate functional issues relating to pricing, orders, execution, and trade booking.
• Act as the key liaison between Front Office users and technology teams.
• Understand business requirements and assess the impact of application issues on trading activities.
• Coordinate incident resolution and manage escalations during market hours.
• Participate in functional testing and implementation of platform enhancements.

Benefits

• Competitive salary between USD $100,000 and US$125,000.
• 401(k) retirement plan with company matching.
• 15 days of paid vacation per year at hire, increasing up to 27 days according to seniority; annual untaken vacation days are cashed out.
• 8 paid holidays, 5 sick days, and 2 personal days per year.
• Company health, dental, and vision insurance plans, plus FSA.
• Voluntary short-term disability and long-term disability.
• Commuter/transit benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed