Tradeshow Coordinator/Customer Service Assist

MAI Animal Health-Genesis•Elmwood, WI

33d•Onsite

About The Position

The Tradeshow Coordinator/ Customer Service Assistant is responsible for the planning and coordination of the company’s tradeshow events. When not planning for an event, this person will be assisting the Customer Service/Sales team in answering and resolving customer questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.

Requirements

Self-starter with the ability to work both independently and cohesively with others
Excellent verbal and written communication skills
Meticulous data entry skills
Ability to process and handle confidential information with discretion.
Ability to work under pressure and meet close deadlines.
Ability to review, interpret, and evaluate company documents
Ability to work in a team environment and maintain a professional disposition
Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure.
High school graduation or equivalent
Minimum one-year administrative work experience
Excellent communication, interpersonal and computer skills.
Proficient in Microsoft Outlook, Microsoft Word, and Excel.
Ability to effectively utilize an ERP system to manage business as well as assist co-workers and direct reports.
Solid understanding of safe work practices and OSHA.

Nice To Haves

Technical Degree in related field preferred

Responsibilities

Responsible for the planning, coordination, and enablement of domestic and international trade shows.
Manage all aspects of tradeshow including event registration and travel arrangements as requested
Provide support and assistance to marketing, business development and professional staff with coordinating event materials (e.g., promotional items, banners, tents, etc.)
Responsible for tracking inventory (promo, banners, and event signage) to and from event. Includes shipping product via UPS or semi-truck.
Arrange travel to facilitate event setup and event management as needed
Complete data entry, edits and prepare various documents and reports for the department.
Accurately enters required data into one or more databases, documents, or spreadsheets.
Update and verify client databases by reconciling monthly statements.
Ensures completeness of received information and reconciles inconsistencies.
Receives, gathers, analyzes, and organizes information from multiple sources.
Preparation, filing, and indexing of documents
All other duties assigned by your manager.