Track Marshal

Andretti Indoor Karting & Games • Overland Park, KS

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About The Position

Andretti Indoor Karting & Games is hiring a part-time Karting Track Marshal. The role focuses on anticipating guest needs, exceeding service expectations, and creating a fun and exciting atmosphere while upholding the company’s guest-satisfaction and quality standards. Track Marshals support guests in various capacities and help ensure a safe, enjoyable racing experience.

Requirements

• High school diploma or equivalent.
• Ability and desire to remain pleasant, upbeat, and sociable throughout the workday.
• Ability to work a varied schedule that includes days, nights, holidays, and weekends.
• Ability to walk or stand for extended periods.
• Ability to lift up to 15 pounds regularly and continuously, and occasionally lift or stock up to 50 pounds.
• Ability to perform duties involving organization, bending, reaching, turning, lifting, and climbing.
• Ability to communicate quickly and accurately.
• Manual dexterity to use and operate necessary equipment.
• Ability to understand, follow, and maintain safety standards at all times.

Nice To Haves

• Prior guest service or hospitality experience.
• Experience with family entertainment centers.

Responsibilities

• Welcome visitors in a friendly and positive manner.
• Explain racing requirements and safety guidelines to guests in a friendly and confident manner.
• Provide a safe racing experience for every participating guest.
• Deliver energetic guest service with a sense of urgency.
• Maintain, repair, and clean karts, the track, and briefing areas.
• Process guest races using the Point of Sale and timing systems.
• Ensure karts are running and operating properly.
• Observe, instruct, and monitor guests to ensure safety and adherence to guidelines.
• Assist with guest recovery and help ensure positive guest experiences.
• Maintain working knowledge of the Andretti brand, products, policies, and procedures.
• Communicate clearly and professionally with guests and coworkers.
• Know the facility’s emergency procedures.
• Perform assigned opening, running, and closing department duties.

Benefits

• 401(k) with a company match.
• Support for ongoing professional development and training.
• Opportunities for career growth, development, and promotion from entry-level positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED