Toy Store Associate- Seasonal

Mattel•East Aurora, NY

7d•$17 - $17•Onsite

About The Position

This is a seasonal role at the Mattel Toy Store in New York, offering full-time hours. The primary focus is on providing excellent customer service and driving store sales. The role involves operating the Point of Sale (POS) system, managing customer data, promoting specials, and reporting sales metrics. The associate is expected to be the 'FACE of Mattel', creating a welcoming environment and making product recommendations based on comprehensive product knowledge. The position requires meeting daily service and sales goals.

Requirements

Must be able to work at least 3 days per week including Saturday.
Highly self-motivated team players with a positive attitude and a great work ethic.
Excellence with customer relations, great communication skills.
Highly organized and pays attention to small details.
Impeccable time management.
Dependable and responsible with an excellent attendance record.
Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules.
Ability to work collaboratively in a fast-paced and sometimes stressful environment.

Responsibilities

Operate Point of Sale (POS) device and process payments for all guests.
Enter new customers and update existing customers in the POS system accurately and with correct membership type.
Maintain an orderly and clean workstation.
Actively engage with customers to promote weekly specials, add on items and other values and deals.
Close POS, document sales transactions, track sales metrics and provide reports to management on sales performance and customer feedback at the end of each shift.
Greet every customer and provide a friendly and welcoming environment.
Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
Promote products, explain features and benefits, and recommend additional products to maximize sales.
Meet daily service and sales goals.