Toy Store Associate- Seasonal

Mattel•Fort Worth, TX

7d•$16 - $16•Onsite

About The Position

This role is responsible for providing excellent customer service to Mattel Toy Store customers and driving store sales. The position requires the ability to work a minimum of 3 days per week, including Saturdays, with full-time hours available. The associate will operate the Point of Sale (POS) device, process payments, manage customer information, maintain a clean workstation, and actively engage with customers to promote specials and deals. Additionally, the role involves closing the POS, documenting sales, tracking metrics, and reporting sales performance and customer feedback to management.

Requirements

Must be able to work at least 3 days per week including Saturday.
Highly self-motivated team players with a positive attitude and a great work ethic.
Excellence with customer relations, great communication skills.
Highly organized and pays attention to small details.
Impeccable time management.
Dependable and responsible with an excellent attendance record.
Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules.
Ability to work collaboratively in a fast-paced and sometimes stressful environment.

Responsibilities

Operate Point of Sale (POS) device and process payments for all guests.
Enter new customers and update existing customers in the POS system accurately and with correct membership type.
Maintain an orderly and clean workstation.
Actively engage with customers to promote weekly specials, add on items and other values and deals.
Close POS, document sales transactions, track sales metrics and provide reports to management on sales performance and customer feedback at the end of each shift.
Greet every customer and provide a friendly and welcoming environment.
Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
Promote products, explain features and benefits, and recommend additional products to maximize sales.
Meet daily service and sales goals.