Tournament Services & Ticketing Manager

SPORTFIVE • Phoenix, AZ

11d • Onsite

About The Position

The Tournament Services & Ticketing Manager will be based in Myrtle Beach, South Carolina, and play a key role in year-round planning and execution of the Myrtle Beach Classic while supporting ticketing strategy and operations across SPORTFIVE’s owned and operated golf events. The role manages tournament services including sponsor fulfillment and activation, hospitality, CRM management, volunteers, social media, player courtesy cars, Pro-Am events, ticketing, credentials, and access management. It also helps create, implement, manage, and troubleshoot ticketing and credential processes, supports ticket revenue growth and new business opportunities, and coordinates with tournament leadership, ticketing providers, and the PGA TOUR.

The manager works closely with Tournament Directors, individual tournament staffs, and SPORTFIVE leadership. The position reports directly to the Tournament Director of the Myrtle Beach Classic and coordinates closely with SPORTFIVE Executive VPs through a dotted-line reporting relationship. The role may involve travel to other SPORTFIVE golf events.

Requirements

• Bachelor’s degree in Sports Marketing/Management, Marketing, Management, Communications, or a comparable field is preferred.
• 3–5 years of experience in sports marketing, events, client hospitality, tournament services, and/or ticketing.
• Strong organizational, communication, and project management skills.
• Ability to manage multiple priorities and collaborate with clients, vendors, and internal teams.
• Proficiency in Microsoft Office.
• Must have a current driver’s license.
• Must be able to work extended hours and weekend shifts as required, particularly during tournament advance and tournament week.
• Some manual labor is required, including lifting boxes, gift assembly, and event set-up support.

Nice To Haves

• Experience with professional golf events, sports hospitality, or sponsor activation.
• Experience using ticketing, credentialing, and CRM platforms.
• Experience supervising event staff, interns, or volunteers.

Responsibilities

• Manage tournament services and operational planning for the Myrtle Beach Classic, including sponsor activation, hospitality, volunteers, Pro-Am events, and player courtesy cars.
• Oversee the tournament’s ticketing platform, credentialing processes, admissions operations, and on-site ticket distribution.
• Serve as a ticketing resource across SPORTFIVE’s owned and operated golf events, adapting processes to meet individual event needs.
• Partner with tournament leadership to develop ticket sales strategies, marketing campaigns, and new revenue opportunities.
• Coordinate with ticketing providers, the PGA TOUR, vendors, and internal teams to support event execution and contractual requirements.
• Manage corporate client communication, sponsor fulfillment, and relevant information in the CRM.
• Prepare ticketing reports and provide sales, fee, tax, and disbursement information to the Finance team.
• Support tournament communications and promotional efforts, including email campaigns, social media, and spectator information.
• Recruit, schedule, and oversee ticketing staff, interns, and volunteers as needed.
• Provide on-site operational support during tournament advance and tournament week.

Benefits

• Medical, dental, and vision benefits.
• Retirement savings benefits.
• Employee medical premiums starting at $30.90 per month for the highest deductible plan and $165.77 per month for the lowest deductible plan.
• 10 vacation days per year upon starting, increasing with seniority.
• 20 paid holidays.
• 401(k) matching up to $4,000 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager