Tour Guide - Docent

Chatham County Government•Savannah, GA

About The Position

Chatham County Government is hiring temporary, part-time Tour Guides for the Ralph Mark Gilbert Civil Rights Museum. Guides conduct museum tours, engage visitors through dialogue and inquiry, and help guests explore the exhibits. They support the Museum’s educational mission by developing and providing public educational programs. Schedules vary and fall during Museum operating hours, with weekend availability required. New guides complete an introductory museum training course and study selected readings about Savannah’s Civil Rights Movement. Other duties may be assigned. During emergencies or disasters affecting Chatham County, employees may be required to report to work as part of a disaster operations team.

Requirements

  • High school diploma or GED.
  • At least six months of customer service experience, or an equivalent combination of education, training, and experience.
  • Weekend availability.

Nice To Haves

  • Some education in history or political science.
  • Prior experience teaching and/or giving tours.

Responsibilities

  • Conduct guided tours of the Ralph Mark Gilbert Civil Rights Museum.
  • Use dialogue and inquiry to encourage guests to explore the Museum’s exhibits.
  • Develop and provide educational programs for the public in support of the Museum’s educational mission.
  • Use communication and customer service skills while sharing enthusiasm and willingness to learn.
  • Complete an Introductory Museum Training Course and study selected readings about Savannah’s Civil Rights Movement.
  • Be available to work weekends.
  • Perform other duties as assigned.
  • Report to work as part of a disaster operations team during emergencies and disasters affecting Chatham County, if required.
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