TOUR GUIDE - CUTWATER (PT)

Anheuser-Busch • San Diego, CA

12d • Onsite

About The Position

The Seasonal Tour Guide delivers engaging, educational, and memorable experiences for guests visiting Cutwater Spirits in San Diego, California (Miramar). The role leads guided distillery tours, shares Cutwater’s history and production process, hosts tastings when applicable, and supports tasting-room retail operations. Tour Guides contribute to brand storytelling, guest satisfaction, and retail revenue while following safety and responsible alcohol-service standards. The position works under the direction of the Tasting Room Manager.

This is a part-time seasonal role ending December 30, 2026. The schedule requires availability for three days, including nights and weekends. The listed pay is $18.00 per hour plus tips.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• RBS Certification required.
• Food Handler Certification required.
• Great public-speaking skills.
• Outgoing and engaging personality.
• Punctuality.
• Ability to manage responsibilities in a high-demand, fast-paced work environment.
• Ability to follow oral and written instructions.
• Effective oral and written communication skills.
• Ability to work a flexible schedule, including nights and weekends; availability for three days is required.
• Ability to learn and retain detailed product and brand knowledge.
• Passion for Cutwater Spirits, the distillation process, and storytelling.

Nice To Haves

• Prior restaurant experience preferred.
• Prior retail experience preferred.

Responsibilities

• Lead informative and entertaining distillery tours covering Cutwater’s history, distilling process, and product portfolio.
• Create a welcoming, engaging environment for guests and answer questions about the distillery, tasting room, kitchen, products, events, and brand offerings.
• Personalize tours through storytelling, humor, and individual presentation while maintaining accuracy and brand standards.
• Monitor group behavior to help ensure guest safety, particularly when tours include children.
• Stay informed about distillery operations, product launches, and on-site activities.
• Lead specialty tours, such as premium tastings, educational deep-dives, and themed or seasonal tours.
• Host private and public events and VIP experiences, supporting execution from guest arrival through close.
• Conduct tastings when required and follow responsible alcohol-service guidelines and safety protocols.
• Support tasting-room retail operations, including selling spirits to-go and branded merchandise.
• Use the Toast POS system to process transactions accurately and efficiently.
• Help maintain retail organization, cleanliness, and appropriate stock levels.
• Contribute to tasting-room revenue through guest engagement and product knowledge.
• Manage tour reservations using designated software and accommodate guest needs when possible.
• Share guest feedback with management about tours, merchandise, and tasting-room or kitchen experiences.
• Support the tasting-room team during peak periods and downtime as needed.
• Uphold Cutwater Spirits’ core values, culture, and service standards.
• Perform additional duties as assigned.

Benefits

• 401(k) retirement savings options with a company matching contribution.
• Product samples and other perks.
• Opportunity to work in a fast-paced environment with a team of passionate team members who think and act like owners.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED