Total Rewards Manager

Ulteig•,

3d•$134,300 - $181,800•Hybrid

About The Position

The Total Rewards Manager supports the strategic and operational delivery of Ulteig’s Total Rewards and Wellbeing programs, with a primary focus on compensation. Reporting to the Director of Total Rewards and HR Operations, this role leads a team and partners with HR and business leaders to administer and evolve benefit and compensation programs, ensure market competitiveness and internal equity, support attraction and retention of talent, and help deliver a strong, positive employee experience across the United States, Canada, and Costa Rica.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field OR equivalent experience; CCP preferred
Minimum of 5 years of progressive experience in compensation (total rewards experience a plus)
Prior people leadership experience (e.g., leading or managing a team, coaching and developing others, and performance management)
Deep understanding of compensation best practices, market pricing, pay equity, and relevant regulations (e.g., FLSA, pay transparency), with working knowledge of benefits compliance frameworks (e.g., ACA, ERISA)
Proven track record of designing and administering compensation structures and programs (e.g., salary ranges/grades, job leveling, incentives) aligned with business goals
Experience managing annual compensation cycles
Strong analytical and quantitative skills; high level of proficiency in Excel and compensation tools
Ability to interpret complex data, develop insights, and make data-driven recommendations
Strong communication and stakeholder management skills—able to partner with leaders, HR Business Partners, and cross-functional teams
Strong project management skills and the ability to lead cross-functional initiatives
Ability to organize and prioritize own workload and team workload
Prior experience with compensation tools and survey platforms such as HRSoft, Mercer, Radford, Culpepper, etc
Familiarity with HRIS platforms (e.g., UKG) and data reporting tools
Experience creating and delivering clear employee communications related to total rewards
Must have permanent authorization to work in the US
Demonstrates openness to innovation by embracing and applying evolving technology and AI tools to enhance workflows, solve problems, and drive continuous improvement

Nice To Haves

Experience with benefits renewals, open enrollment, and vendor relationships is a plus
Experience supporting multi-country or multi-state total rewards programs preferred

Responsibilities

Lead the design, implementation, and administration of competitive, performance-based compensation programs, including base pay, incentive plans, and bonuses.
Partner with department leaders and HR Business Partners to deliver compensation initiatives and rewards programs, providing analysis and recommendations to align pay programs with evolving team structures, business models, market dynamics, and performance objectives.
Develop and maintain a data-driven compensation framework that aligns with Ulteig’s Total Rewards philosophy, supports talent acquisition and retention, and ensures market competitiveness.
Provide guidance and analysis on compensation topics, including internal equity, pay transparency, market competitiveness, and regulatory compliance, escalating complex matters as needed.
Lead the administration of compensation programs (e.g., merit budgets, grade structure, and position classifications) and oversee the ongoing maintenance of job descriptions.
Own the competitive benchmarking survey process and help ensure pay practices align with company goals and market trends.
Lead compensation cycles, including annual merit increases, incentive payouts, and promotion planning, ensuring consistent, fair, and timely execution across the company.
Support executive compensation processes, including short- and long-term incentive programs, in partnership with senior leadership and external advisors.
Partner with the finance team to support annual budgeting and quarterly incentive expense forecasting.
Lead annual compensation policy and equity reviews, partnering with HR Business Partners to identify and help address opportunity areas.
Lead and develop the Total Rewards team, including coaching, prioritization, delegation, and day-to-day direction to ensure high-quality service delivery.
Develop and execute communication plans—particularly for compensation programs and annual cycles—to promote understanding, consistency, engagement, and a positive employee experience across the organization.
Create and deliver tools, training, and guidance for leaders and managers on compensation and total rewards topics (e.g., pay decisions, job levels, incentive plans, and program utilization).
Build team engagement and capability through regular 1:1’s, team meetings, recognition, development plans, and learning opportunities.
Manage performance for direct reports through goal setting, feedback, development conversations, and participation in check-ins and annual reviews.
Support planning and management of the Total Rewards budget, including tracking, analysis, and forecasting, in partnership with the Director of Total Rewards and HR Operations.
Manage and support the design and delivery of Ulteig’s employee benefits programs across multiple countries, ensuring alignment with the company’s Total Rewards philosophy, workforce needs, and financial objectives. This includes health, welfare, retirement, and voluntary benefits.
Evaluate plan competitiveness, monitor market trends and employee preferences, and provide recommendations that enhance employee experience, support ease of use, and balance cost-effectiveness and compliance.
Manage and coordinate elements of the Ulteig Wellbeing program, supporting integration with the broader benefits strategy and alignment with organizational health, engagement, and productivity goals.
Manage relationships with benefits brokers and vendors, including ongoing performance management and support for RFPs, vendor changes, and implementations.
Manage benefits operations and administration including plan renewals, open enrollment, eligibility, and various plan changes.
Partner with the finance team to support annual budgeting and benefits expense forecasting.
Develop and deliver effective communication strategies to inform and engage employees in Ulteig’s benefits programs.
Monitor and evaluate the effectiveness of current benefit offerings, providing recommendations on plan enhancements, innovations, or cost-containment opportunities that align with business goals.
Act as a liaison between the company and third-party benefit administrators.
Support merger and acquisition activities, contributing to due diligence, total rewards and compliance assessments, and compensation and benefits recommendations to support successful integration.
Stay abreast of changes and ensure compliance with local, state/provincial, and federal laws related to benefits, compensation, and wellbeing, including coordination of required reporting and filings.
Identify and implement opportunities to improve processes and systems, leveraging best practices and technology.
Perform other duties as assigned.