Manager, Total Rewards

Bagel BrandsDenver, CO
Onsite

About The Position

The Manager, Total Rewards plays a vital role in helping Bagel Brands own the morning — not just for our guests, but for the team members who make it happen every day. This role is a leader in the design, administration, and continuous improvement of total rewards programs that attract, retain , and motivate the talented people behind our mission. Anchored in Bagel Brands' values, this leader brings both strategic thinking and hands-on execution to compensation, benefits, and retirement programs. By ensuring our total rewards are competitive, equitable , and clearly communicated, this role directly enables a culture where every team member feels seen, valued, and set up to thrive.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5–7+ years of progressive experience in total rewards management, with a focus on compensation and benefits.
  • 2+ years of leadership or team management experience, preferably in a compensation, benefits, or people services environment.
  • Knowledge of compensation practices, including job evaluation, salary structures, and incentive plan design.
  • Strong command of benefits administration, including health and welfare plans, retirement programs, and wellness initiatives.
  • Deep knowledge of compensation and benefits laws, statutes, and regulations to maintain compliance across all HR-related disciplines, including payroll and time off.
  • Experience planning for and implementing compliance changes across a multi-site, multi-state organization in a proactive and timely manner.
  • Proficiency with Workday (compensation and benefits modules); intermediate-level skills with Microsoft Office products.
  • Strong analytical skills with the ability to interpret data, draw insights, and make actionable recommendations.
  • Excellent communication and interpersonal skills; ability to effectively summarize and present complex data and influence stakeholders at all levels.
  • Demonstrated project management skills; ability to manage multiple priorities and deliver results in a fast-paced environment.
  • Highly detail-oriented and results-driven with proven critical thinking skills.
  • Ability to multi-task with strong time management skills; able to prioritize work for the team and pivot as needed.
  • Ability to maintain strict confidentiality of sensitive information.
  • Goal-driven, responsive to deadlines, and a collaborative team player.
  • Ability to assess and mitigate potential compliance risks and people services issues.
  • Commitment to continuous learning to remain current on changes in laws, regulations, and best practices.

Nice To Haves

  • Master's degree preferred.
  • Experience in restaurant, retail, hospitality, or other fast-paced, multi-site environments strongly preferred.
  • Familiarity with executive compensation principles and governance practices.

Responsibilities

  • Manage the planning, day-to-day administration, and ongoing evaluation of our total rewards function, including oversight of related vendors, consultants, and service providers.
  • Lead annual total rewards processes — including open enrollment and all components of the annual compensation cycle — with consistency, clarity, and a great employee experience.
  • Assist in the design, analysis, and administration of competitive and equitable compensation programs, including base pay, incentives, and time off.
  • Perform benchmarking and market analysis of roles; audit pay practices to ensure alignment with internal protocols and all applicable federal, state, and local laws.
  • Maintain compliance with company, federal, state, and local employment laws and regulations; periodically review policies and practices to ensure continued compliance.
  • Develop and deliver communication and education initiatives that help employees understand and genuinely appreciate the full value of their total rewards package.
  • Contribute to a differentiated employee experience strategy that touches every point of the employee lifecycle, in collaboration with the full People function and organizational leadership.
  • Partner across functional areas to drive total rewards principles and programs forward in alignment with organizational goals.
  • Utilize data analytics and benchmarking to assess the effectiveness of total rewards programs, identify opportunities for improvement, and make data-driven recommendations.
  • Analyze internal operations and identify areas for process improvement, acting with the urgency and resourcefulness that defines our Take Ownership value.
  • Partner with Total Rewards, People Services, and cross-functional stakeholders to ensure compensation decisions reflect internal equity, market alignment, and thoughtful application of benchmarking insights.
  • Lead, develop, and mentor a team across benefits, retirement, and compensation functions — fostering a culture of accountability, growth, and collaboration.
  • Coach and hold team members accountable for job performance while providing both positive and constructive feedback on a regular basis.
  • Lead team education on compliance-related policies and procedures to ensure understanding and adherence across the function.

Benefits

  • Annual Bonus Target: 15%
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