Total Rewards Manager

Centreville Bank•West Warwick, RI

About The Position

The Total Rewards Manager plays a key role in shaping and delivering compensation, benefits, HRIS, payroll, and data reporting programs that support the Bank’s strategic objectives and employee engagement. This is a hands-on, high-impact role that partners closely with the VP, Total Rewards and cross-functional stakeholders to ensure all programs are competitive, compliant, and aligned with organizational goals.

Requirements

7+ years of experience administering benefits, compensation, HRIS, payroll, and data reporting, with demonstrated hands-on ownership.
Bachelor’s degree in Human Resources, Business Administration, or related field.
Strong analytical skills with advanced Excel proficiency and experience producing actionable reports.
Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
Excellent communication skills with the ability to explain complex topics clearly to diverse audiences.

Responsibilities

Manage the day-to-day administration of comprehensive benefit programs, including medical, dental, vision, life, disability, retirement, and ancillary benefits.
Partner with external vendors and advisors to support annual renewals, plan design evaluations, and year-round issue resolution.
Ensure benefit programs comply with all applicable federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA, etc.).
Drive clear, timely employee communications and education (open enrollment materials, plan changes, FAQs, decision support resources).
Support and administer the annual compensation cycle (salary review, merit increases, incentive payouts, promotions, and job changes).
Conduct market pricing, benchmarking, and internal equity analyses to support competitive and fair pay practices.
Assist with the design, administration, and payout of incentive and recognition programs.
Partner with HR and hiring managers on compensation analysis for new hires and internal movement.
Oversee payroll administration to ensure accurate, timely, and compliant payroll processing, including earnings, deductions, taxes, and reconciliations.
Serve as a subject matter expert for HRIS, supporting configurations, updates, testing, and continuous process improvement.
Maintain strong internal controls, documentation, and audit readiness related to payroll and HRIS data.
Develop and deliver accurate, timely compensation, benefits, payroll, and workforce reporting to support data-driven decision-making.
Build and maintain dashboards and recurring departmental reports (e.g., headcount, turnover, vacancies, overtime, incentive spend, benefit enrollment), highlighting trends, risks, and opportunities.
Perform recurring reconciliations between HRIS and payroll (earnings/deductions, job/department changes, benefit deductions, 401(k) contributions), researching variances and coordinating corrections.
Support compliance and audit requests by producing required data and documentation (e.g., ACA measurement and reporting support, ERISA/plan audits, payroll audits, internal controls testing).
Conduct ad hoc analyses to inform plan design, compensation decisions, and budgeting (e.g., merit/incentive scenarios, benefit cost impacts, employer/employee contribution changes).
Identify opportunities to automate and streamline reporting (advanced Excel, templates, and HRIS tools) while maintaining appropriate controls, confidentiality, and access management.