Manager, Total Rewards

MSC Cruises•Miami, FL

2d•Hybrid

About The Position

MSC Cruises is expanding its Human Resources department in Miami, FL and is hiring a Manager, Total Rewards. This role is responsible for leading and enhancing MSC Cruises’ Total Rewards strategy across North America, with a focus on compensation, benefits, engagement, wellness, and talent initiatives that support a high-performing and inclusive workforce. Reporting to the Director, HR Operations, this role partners closely with HR leadership, Finance, Legal, Payroll, and business leaders to ensure competitive, scalable, and employee-centric programs aligned with organizational goals and company culture. This is a hybrid position requiring 4 days per week in the office, in Miami.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
7+ years of progressive HR or Total Rewards experience, with demonstrated depth in compensation and benefits administration.
Strong knowledge of compensation practices, market benchmarking methodologies, and benefits administration.
Knowledge of employee engagement, wellness, and talent management practices.
Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
Experience managing multiple programs and priorities in a fast-paced, matrixed environment.
Strong communication and stakeholder management skills with the ability to influence across all levels of the organization.
Proficiency with HRIS systems and reporting tools (ADP and/or SuccessFactors preferred).
Highly organized, detail-oriented, and process-driven with a strong customer service mindset.
US Passport or US Permanent Resident

Nice To Haves

Experience supporting executive compensation and compensation governance processes preferred.

Responsibilities

Lead the administration and execution of compensation programs, including salary structures, market benchmarking, annual merit cycles, incentive plans, and pay governance.
Partner with leadership and Finance on compensation strategy, budgeting, workforce planning, and executive compensation support.
Support the development and maintenance of compensation philosophy, ensuring programs remain competitive, equitable, and aligned with business objectives.
Conduct market pricing and compensation analyses to support hiring, promotions, organizational design, and retention strategies.
Manage employee benefits programs and holistic benefit administration, including vendor coordination, enrollments, and employee communications.
Evaluate and recommend enhancements to benefits offerings to improve employee experience, market competitiveness, and cost effectiveness.
Lead health and wellness initiatives focused on employee wellbeing, engagement, and preventative care programs.
Partner with internal stakeholders and external vendors to drive wellness campaigns, participation initiatives, and education efforts.
Manage employee engagement initiatives, including internal events, recognition programs, and culture-building activities that enhance the employee experience.
Oversee employee engagement surveys, including administration, reporting, action planning, and leadership insights.
Support talent management initiatives, including performance review process administration, calibration support, and performance cycle coordination.
Develop and maintain Total Rewards reporting, dashboards, and analytics to support leadership decision-making and workforce insights.
Ensure Total Rewards programs and practices remain compliant with applicable laws and regulations while maintaining operational excellence and process consistency.
Act as a trusted advisor to HR Business Partners and leadership on compensation, benefits, engagement, and employee experience matters.
Manage day-to-day compensation operations, including job architecture, salary administration, incentive processes, and pay cycle execution.
Support annual compensation planning cycles, merit reviews, and market benchmarking.
Partner with Finance and leadership on budgeting, modeling, and compensation governance.
Ensure compensation practices are compliant, competitive, and consistently applied.