Total Rewards Coordinator

Pet Food Experts,LLC•Pawtucket, RI
•$27 - $30•Hybrid

About The Position

The Total Rewards Coordinator supports the day-to-day operation of the Human Resources Department at Pet Food Experts. The role maintains HRIS data and processes, responds to general HR inquiries, onboards home-office and remote employees, processes employment verifications and related requests, maintains personnel documentation, and provides weekly payroll support. The Coordinator also assists with HR reporting, compliance, inventory, and administrative needs, backs up other Total Rewards team members, and supports projects such as open enrollment, compensation, onboarding, orientation, handbook review, and employee engagement. The position participates in developing, implementing, communicating, and upholding company personnel policies and procedures. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with a hybrid arrangement requiring three days in the office each week.

Requirements

  • Knowledge of basic human resources functions and procedures.
  • Ability to understand, interpret, and apply general company and departmental policies and procedures.
  • Excellent interpersonal communication and relationship-building skills.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Strong clerical, administrative, attention-to-detail, problem-solving, and follow-through skills.
  • Ability to work effectively with multiple levels of management, independently with minimal supervision, and collaboratively in a team environment.
  • Ability to maintain employee confidence and demonstrate tact and discretion.
  • Outgoing, people-oriented, helpful, and positive attitude with a customer-centric approach to internal and external stakeholders.
  • Proficient computer skills.

Nice To Haves

  • Google Suite proficiency is preferred.

Responsibilities

  • Maintain HRIS functions, including processing new hires, terminations, position changes, self-service approvals, internal communications, routine audits, and back-end maintenance to ensure employee data consistency and integrity.
  • Serve as a point of contact for general internal and external HR inquiries and escalate matters as appropriate.
  • Onboard home-office and remote new hires on their first day, including completing I-9s and explaining Paylocity and basic policies.
  • Process employment verifications, unemployment and separation reports, census requests, and incoming mail.
  • Assist with gathering HR and operational metrics and reports as requested.
  • Maintain documentation in personnel files and Google Drive.
  • Track new-hire swag inventory and collaborate with the Total Rewards Manager to order supplies as needed.
  • Help ensure compliance with applicable federal, state, and local employment laws.
  • Participate in HR Department team meetings.
  • Provide weekly support for payroll processing.
  • Provide backup support to other Total Rewards team members and perform additional duties as assigned.
  • Support HR projects, including open enrollment, compensation, onboarding, orientation, handbook review, and engagement initiatives.
  • Participate in developing, recommending, implementing, communicating, and upholding company-wide personnel policies and procedures.
  • Assist other HR COI Teams with administrative needs, including launching annual compliance trainings.

Benefits

  • Medical, dental, and vision benefits.
  • PTO and paid holidays.
  • Paid parental leave.
  • Pet perks and product discounts.
  • Hybrid schedule with flexibility to work from home and collaborate in the office.
  • Education Assistance Program.
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