Total Rewards Administrator

Calderys Group•Pittsburgh, PA

About The Position

HWI is seeking a Total Rewards Administrator to join its Compensation and Benefits Team. This role serves employees, managers, and HR Business Partners by providing compensation analysis, benefits administration, and leave management support within an assigned region. The administrator helps ensure compliance with company policies, plan provisions, and applicable federal, state, and local regulations, while maintaining accurate and effective total rewards processes. The position administers compensation, health and welfare, retirement, wellness, and other benefit programs, as well as employee leave programs. It provides guidance to employees and stakeholders, coordinates with vendors and internal teams, supports reporting and audits, and contributes to the implementation and improvement of total rewards programs, policies, systems, and processes. Business travel may be required up to 25% of the time. The role is performed predominantly in an office setting and requires substantial sitting and speaking/hearing, frequent use of hands and fingers, and occasional standing, walking, reaching, and lifting up to 25 pounds. It requires accurate close and distance vision and the ability to focus, and is performed in quiet conditions.

Requirements

Bachelor’s degree in business or a related field.
Three to five years of progressive experience in HR, compensation, benefits, leave administration, or total rewards.
Working knowledge of compensation practices, benefit plan administration, FMLA, ADA, workers’ compensation, and applicable regulatory requirements.
Knowledge and application of U.S. and Canadian benefit laws and requirements, including ERISA, FMLA, and ACA.
Experience using HRIS, reporting, and data analysis tools such as Oracle, UKG, and Microsoft Office Suite (Word, Excel, PowerPoint, Teams, and Outlook).
Demonstrated experience with relational databases and understanding of data creation, mining, and analysis.
Excellent written and verbal communication skills, including presentation planning and delivery.
Strong customer service focus, analytical skills, and problem-solving skills.
Strong desire to be held accountable and achieve departmental goals.
Strong interpersonal skills.
Financial knowledge sufficient to prepare and present appropriate reports to management.
Exceptional organizational, negotiation, collaboration, and communication skills for interacting with staff, employees and retirees, colleagues, vendors, and consultants.
Ability to travel for business up to 25% of the time.

Nice To Haves

International benefits experience.

Responsibilities

Conduct compensation analyses, market benchmarking, and pay evaluations to support competitive and equitable pay practices.
Maintain awareness of best practices and emerging issues related to the area of responsibility.
Partner with HR Business Partners on compensation requests involving promotions, transfers, salary adjustments, and new hires.
Prepare compensation reports, analytics, and recommendations.
Ensure compliance with compensation policies, internal controls, and applicable pay regulations.
Administer health and welfare, retirement, wellness, and other employee benefit programs.
Advise employees, managers, and HR Business Partners about benefit plans, eligibility, enrollments, and program provisions.
Coordinate with benefit vendors and internal stakeholders to resolve benefit issues and escalations.
Support annual open enrollment, employee communications and education, and system testing.
Review and reconcile monthly vendor invoices and benefit billing for accuracy and timely payment.
Monitor benefit eligibility and enrollment data for compliance with plan rules and organizational policies.
Audit benefit enrollments, payroll deductions, dependent eligibility, and vendor billing.
Administer employee leave programs, including FMLA, parental leave, personal leave, short-term disability, long-term disability, and workers’ compensation.
Serve as the primary point of contact for employees, managers, and HR Business Partners throughout the leave process.
Coordinate with third-party administrators, healthcare providers, Payroll, HR, and management on leave case management.
Review leave requests and supporting documentation for eligibility and compliance with company policies and applicable regulations.
Monitor leave durations, return-to-work processes, accommodations, and leave extensions.
Maintain accurate leave records and ensure appropriate integration with payroll, benefits, and HR systems.
Audit leave cases and related transactions for compliance, accuracy, and documentation.
Track and report leave metrics, trends, and compliance requirements.
Build and maintain effective relationships with employees, managers, HR Business Partners, Payroll, Finance, Legal, and external vendors.
Provide consultation and guidance on compensation, benefits, and leave programs while supporting a positive employee experience.
Partner with cross-functional teams to resolve complex employee and administrative issues.
Support implementation of new total rewards programs, policies, systems, and process improvements.
Deliver training and educational resources to leaders and employees about total rewards offerings.
Escalate risks, compliance concerns, and process issues, and recommend corrective actions.
Promote consistent application of total rewards policies and practices across the assigned region.