Total Rewards Coordinator

Prg Real Estate Management•Philadelphia, PA

About The Position

The Total Rewards Coordinator supports the Human Resources Total Rewards team by maintaining accurate and timely benefits, payroll, and employee records. The role covers employee changes, onboarding, benefits enrollment and administration, claims, COBRA, benefit billings, leave and timecard processing, and employee reward programs. The coordinator also serves as payroll backup and, after appropriate training, runs one complete payroll each quarter.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field.
1–3 years of experience in Human Resources, Payroll, or Benefits Administration; relevant internship experience is considered.
Exceptional attention to detail and a track record of accurate work in high-volume, deadline-driven processes, including the ability to catch errors in data, invoices, and reports.
Strong Excel skills.
Ability to meet strict deadlines, manage multiple priorities, and maintain confidentiality with sensitive compensation, medical, and personal information.
Ability to travel up to 10%.

Nice To Haves

PHR or SHRM-CP certification.
Experience with ADP or another HRIS.

Responsibilities

Provide final approval of employee-change requests (EDCs), enter approved changes in ADP, and execute them in payroll, including company-code changes.
Audit I-9 records, follow up on expiring work authorizations, and serve as the first escalation point for I-9 and E-Verify issues.
Update company organizational charts and phone directories monthly and maintain HR SharePoint resources.
Review and process employee lease applications and conduct the annual Employee Lease Audit.
Audit and update the Years of Service bonus schedule monthly, communicate eligible employees to the Total Rewards Manager for payment, and send personalized milestone congratulatory emails.
Track employee referral program eligibility and provide information and schedules needed to process referral bonus payouts.
Complete new-hire paperwork, I-9 and E-Verify processes, and ADP e-onboarding, guiding new hires and supervisors through issues.
Review new-hire benefit enrollments to ensure required documentation is obtained before approval, submit SOH forms, and follow up on Evidence of Insurability requirements.
Ensure employees complete benefit enrollments by their eligibility dates, process benefit elections in ADP, and answer employee enrollment questions.
Deliver quarterly new-hire benefit orientations and send 401(k) enrollment emails to newly eligible employees.
Complete and submit disability and life insurance claims, and escalate claim revisions and complex questions to the broker for review.
Administer COBRA termination events and ensure COBRA Specific Rights Letters are sent on time.
Process life events after documentation is submitted, including manual ADP entry when a file-feed error or divorce event requires it.
Review and complete weekly and monthly benefit billings for carriers and vendors.
Process PTO, leave, jury duty, bereavement, and holiday pay, and produce the biweekly timecard exception report.
Serve as payroll backup and, once appropriately trained, run one complete payroll start to finish each quarter.