Total Loss Specialist

FBL Financial Group, Inc.•Lincoln, NE

3d•Onsite

About The Position

As a Total Loss Specialist at Farm Bureau Financial Services, you will help parties who have suffered a total loss to their vehicle. You will evaluate, negotiate, and settle assigned auto total loss claims with client/members and claimants. The role includes following the total loss settlement process and monitoring rental costs while working closely with appraisers, rental facilities, body shops, and salvage vendors. You will maintain an effective diary system, manage file inventory, and comply with company and state rules and regulations. The position is based in one of the company’s two state offices: Lincoln, Nebraska, or West Des Moines, Iowa. Applicants must be currently authorized to work in the United States on a full-time, permanent basis; the company is not considering candidates who need immigration sponsorship now or in the future.

Requirements

Experience with material damage claims, including auto, boats, motorcycles, and recreational equipment.
A college degree or equivalent experience.
High attention to detail.
A service-oriented attitude.
Excellent oral and written communication skills.
Strong interpersonal and organizational skills and analytical ability.
PC literacy and the ability to use company systems effectively.
Must be currently authorized to work in the United States on a full-time, permanent basis, without requiring immigration sponsorship now or in the future.

Nice To Haves

Familiarity with Outlook, Microsoft Word, and Excel.

Responsibilities

Evaluate, negotiate, and settle assigned auto total loss claims with client/members and claimants.
Follow the total loss settlement process.
Monitor rental costs.
Work closely with appraisers, rental facilities, body shops, and salvage vendors.
Maintain an effective diary system and manage file inventory.
Adhere to company and state rules and regulations.