To-Go

Texas Roadhouse • Plattsburgh, NY

10d

About The Position

Texas Roadhouse is seeking a To-Go Roadie to support carry-out operations, uphold food quality and service standards, and provide To-Go guests with the same Legendary Food and Legendary Service as dine-in guests. The role involves welcoming guests, answering calls and taking accurate orders, packaging orders, coordinating with Back of House staff and Restaurant Managers, and processing transactions. The position also requires understanding online and mobile app ordering systems and following safety and sanitation procedures.

Responsibilities

• Provide guests with a legendary welcome and goodbye when they place or pick up an order.
• Use proper phone etiquette when answering calls and taking orders.
• Know the menu to accurately take and place orders.
• Organize and package orders accurately.
• Collaborate with Back of House staff to complete orders.
• Partner with Restaurant Managers on quote times and accurately communicate estimated order completion times to guests.
• Understand the online and mobile app ordering systems.
• Use the point of sale (POS) system to place orders and process To-Go sales, gift card sales, and cash and credit card transactions.
• Follow proper safety and sanitation procedures.
• Exhibit teamwork at all times.

Benefits

• Flexible work schedules
• Restaurant discounts
• Friendly competitions
• Recognition
• Formal training
• Career growth opportunities
• Weekly pay
• After one year of service, eligible Roadies may receive a total rewards package that includes a choice of medical plans, dental and vision insurance, tuition reimbursement up to $5,250 annually, paid vacation time, short-term disability, life, accident, and critical illness insurance, identity theft protection, an Employee Assistance Program, business travel insurance, and an annual holiday bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed