To-Go

Texas Roadhouse•Fairfield, CA

About The Position

Texas Roadhouse is hiring a To-Go Roadie to support carry-out operations, uphold food quality and service standards, and provide To-Go guests with the same Legendary Food and Legendary Service as dine-in guests. The role involves welcoming guests, taking and placing orders, coordinating order completion and timing, packaging orders accurately, processing payments, and following safety and sanitation procedures.

Responsibilities

  • Give each guest a legendary welcome and goodbye when they place or pick up an order.
  • Use proper phone etiquette when answering calls and taking orders.
  • Know the menu to take and place orders accurately.
  • Package orders with strong organization and accuracy.
  • Work collaboratively with Back of House staff to complete orders.
  • Partner with Restaurant Managers on quote times and accurately tell guests how long orders will take.
  • Understand the online and mobile app ordering systems.
  • Use the point-of-sale system to place orders and process To-Go sales, gift card sales, and cash and credit card transactions accurately.
  • Follow proper safety and sanitation procedures.
  • Exhibit teamwork at all times.

Benefits

  • Flexible work schedules
  • Restaurant discounts
  • Friendly competitions
  • Recognition
  • Formal training
  • Career growth opportunities
  • Weekly pay
  • A choice of medical plans
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement up to $5,250 annually
  • Paid vacation time
  • Short-term disability insurance
  • Life insurance
  • Accident insurance
  • Critical illness insurance
  • Identity theft protection
  • Employee Assistance Program
  • Business travel insurance
  • Annual holiday bonus
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