To-Go
About The Position
Texas Roadhouse is seeking a To-Go Roadie to support carry-out operations, maintain high standards for food quality and service, and ensure To-Go guests receive the same Legendary Food and Legendary Service as dine-in guests. The role includes welcoming guests, answering calls and taking orders, packaging orders accurately, coordinating with Back of House staff and Restaurant Managers, and processing transactions through the point-of-sale system. The position also requires understanding online and mobile app ordering systems and following safety and sanitation procedures. Texas Roadhouse describes its culture as fun and offers flexible work schedules, restaurant discounts, friendly competitions, recognition, formal training, and career growth opportunities. Roadies are paid weekly. After one year of service, eligible Roadies may receive a total rewards package that includes medical plans, dental and vision insurance, tuition reimbursement, paid vacation, short-term disability, life, accident and critical illness insurance, identity theft protection, an Employee Assistance Program, business travel insurance, and an annual holiday bonus.
Responsibilities
- Ensure each guest receives a legendary welcome and goodbye when placing or picking up an order.
- Use proper phone etiquette when answering calls and taking orders.
- Know the menu to take and place orders accurately.
- Demonstrate strong organization and accuracy when packaging orders.
- Work collaboratively with Back of House staff to complete orders.
- Partner with Restaurant Managers on quote times and accurately communicate order completion estimates to guests.
- Understand the online and mobile app ordering systems.
- Accurately use the point-of-sale system to place orders and process To-Go sales, gift card sales, and cash and credit card transactions.
- Practice proper safety and sanitation procedures.
- Exhibit teamwork at all times.
Benefits
- Flexible work schedules
- Restaurant discounts
- Friendly competitions
- Recognition
- Formal training
- Career growth opportunities
- Weekly pay
- Eligible Roadies with one year of service may receive a choice of medical plans.
- Dental and vision insurance
- Tuition reimbursement up to $5,250 annually
- Paid vacation time
- Short-term disability
- Life, accident, and critical illness insurance
- Identity theft protection
- Employee Assistance Program
- Business travel insurance
- Annual holiday bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
