To-Go

Texas Roadhouse•Auburn Hills, MI

About The Position

Bubba’s 33, part of the Texas Roadhouse brand family, is seeking a To-Go Roadie to support carry-out operations. The role helps uphold food quality and service standards and ensures To-Go guests receive the same Legendary Food and Legendary Service as dine-in guests. The position involves welcoming guests, taking and processing orders, packaging food accurately, coordinating with restaurant staff, and following safety and sanitation procedures. Bubba’s 33 describes its culture as fun and teammate-focused, with flexible work schedules, restaurant discounts, friendly competitions, recognition, formal training, and career growth opportunities. Roadies are paid weekly. After one year of service, eligible Roadies may receive the company’s total rewards package, subject to benefit eligibility requirements.

Responsibilities

Give guests a legendary welcome and goodbye when they place or pick up an order.
Use proper phone etiquette when answering calls and taking orders.
Know the menu to take and place orders accurately.
Organize and package orders accurately.
Work collaboratively with Back of House staff to complete orders.
Partner with Restaurant Managers on quote times and accurately communicate order completion estimates to guests.
Understand the online and mobile app ordering systems.
Use the point-of-sale (POS) system accurately to place orders and process To-Go sales, gift card sales, and cash or credit card transactions.
Follow proper safety and sanitation procedures.
Demonstrate teamwork at all times.