TMS Logistics Coordinator
About The Position
The TMS Logistics Coordinator ensures exceptional logistics service execution using Buckman’s Transportation Management System (TMS) and SAP to coordinate, monitor, and optimize transportation activities. The role supports efficiency, service excellence, and cost savings by ensuring goods move accurately and on time while aligning transportation operations with Buckman’s strategic goals. The coordinator works with contracted carriers and internal teams to manage routing, scheduling, tendering, shipment tracking, freight billing, returns and transfers, claims, and transportation reporting. The position is based in Memphis, Tennessee, and requires up to 5% travel.
Requirements
- Bachelor’s degree in Supply Chain, Engineering, Business, or commensurate experience.
- 4–6 years of job experience.
- Strong organizational and communication skills.
- Experience with the MS Office suite, including a strong Excel background.
- Experience with large ERP systems.
Nice To Haves
- Experience with SAP is preferred.
Responsibilities
- Serve as the primary contact for contracted carrier transportation needs.
- Coordinate routing, scheduling, and carrier assignments to maximize lead time and reduce delays.
- Perform load consolidations in TMS and align them with SAP data for synchronized shipping.
- Monitor daily track-and-trace updates and proactively communicate disruptions to Customer Service.
- Execute daily tendering processes with attention to cost, service level, and capacity.
- Maintain accurate TMS carrier, origin, and destination data.
- Collaborate with IT or system support teams to ensure timely and accurate TMS and SAP data feeds.
- Resolve freight invoice billing discrepancies promptly.
- Manage returns and transfers in TMS and distribute required documentation.
- Communicate clearly and promptly with internal customers, including sales, customer service, planning, and operations.
- Support internal logistics requests and provide resolution guidance or escalation as needed.
- Lead claim investigations related to freight issues or service failures.
- Compile and deliver transportation reports, including carrier scorecards, service KPIs, cost savings, and claims summaries.
- Analyze freight billing exceptions and identify trends or improvement opportunities.
- Support logistics leadership with transportation performance projects and data analysis.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
