TMS Administrative Coordinator

Sheppard Pratt • Towson, MD

2d • $21 - $31

About The Position

The TMS Administrative Coordinator provides administrative and financial support for the TMS Services portion of the Neurostimulation Department. The role serves as a contact and resource for financial and health insurance reimbursement issues and acts as a liaison to Sheppard Pratt physicians and staff. Responsibilities include office support, initial telephone evaluations for TMS consultation, records and data management, insurance verification, and coordinating pre-authorizations and treatment plans with clinical leaders.

Requirements

• Two years of related work experience.
• Knowledge of and ability to understand a broad range of psychiatric and medical diagnoses, treatment modalities, and therapeutic services.
• Strong organizational and time management skills.
• Interpersonal skills sufficient to communicate effectively with clinicians and other hospital staff.
• Interpersonal and negotiation skills to obtain authorizations for TMS treatment from a variety of third-party payors.
• Interpersonal skills to communicate effectively and tactfully with patients and their families or representatives about treatment costs and expected insurance coverage.

Nice To Haves

• Bachelor’s degree from an accredited institution in allied health, science, or a related field.

Responsibilities

• Greet clients, schedule appointments, answer incoming phone calls, and provide general office support.
• Conduct initial phone evaluations to determine whether patients are appropriate for a TMS consultation with a physician.
• Order and maintain office supplies and equipment.
• Compose and type correspondence and prepare reports as needed.
• Scan supporting documents into the electronic medical record (EMR) as needed.
• Collect new client demographic and insurance information and enter it into IDX.
• Investigate and verify clients’ primary, secondary, and tertiary insurance coverage for TMS benefits.
• Collaborate with the RN Manager and MD leader to complete and send pre-authorizations and/or treatment plans required by insurance companies.

Benefits

• Professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation.
• Medical, dental, and vision benefits for benefit-eligible positions.
• 403b retirement match.
• Paid time off for benefit-eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Mileage reimbursement program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed